Human Resource Manager

Role: HR Manager (with E-Governance & Telecom Infrastructure Exposure)

The HR Manager will be responsible for managing end-to-end human resource functions in alignment with the organizations operations in e-Governance and fiber laying projects. This includes manpower planning, compliance, project-based HR deployment, and workforce development in field and back-office operations across multiple project locations.

Key Responsibilities:

Project-Based Recruitment & Deployment

• Lead manpower planning and deployment for project sites (OFC laying, NMS, POP installations, etc.)
  
• Coordinate bulk hiring for e-Governance and BharatNet-like projects across geographies
  
• Ensure onboarding, documentation, and mobilization of skilled and unskilled labor for field operations
  

Compliance & Labor Law Management

• Ensure compliance with statutory requirements such as CLRA, EPF, ESI, minimum wages, labor welfare, and safety norms across sites
  
• Manage third-party contractors’ labor compliance documentation and audits
  
• Prepare HR compliance reports for government and tendering agencies (BBNL, BSNL, State SPVs, etc.)
  

Employee Relations & Grievance Redressal

• Address grievances of field and office staff, ensuring timely resolution
  
• Conduct periodic visits to project locations for HR audits and employee interaction
  
• Foster harmonious relations between site workers, engineers, and client representatives
  

Training & Skill Development

• Organize induction and technical training (Fiber splicing, safety, NMS operations, etc.)
  
• Coordinate capacity building for field teams as per project requirements and client mandates
  
• Implement digital HR training tools aligned with e-Governance project workflows
  

Performance Management & Retention

• Define KPIs linked to project milestones and delivery timelines
  
• Conduct performance appraisals and recommend incentives/penalties based on deliverables
  
• Implement retention strategies for skilled OFC technicians, splicing teams, and e-Gov operators
  

Payroll, Benefits & Site-Level HR Operations

• Manage attendance, leave, and payroll for site staff using HRMS or Excel-based trackers
  
• Handle travel, accommodation, and expense reimbursements for mobile teams
  
• Administer insurance and welfare schemes (especially for risky field operations)
  

Policy Implementation & Documentation

• Draft and implement HR policies suited to project-based field execution models
  
• Maintain accurate HR records (offer letters, ID cards, contract agreements) for audits
  
• Prepare HR data and compliance reports for client submission (as required under RFP/SLA)
  

Coordination with Government Stakeholders

• Support documentation and manpower records required for DPRs, UCs, or progress reviews
  
• Liaise with government nodal officers for workforce clearances, onboarding, or ID verifications
  
• Handle escalations related to manpower under SLAs or e-Governance support models
  

Desirable Skills:

• Experience working on BharatNet, CSC, UIDAI, or similar e-Gov projects
  
• Knowledge of telecom infra field team deployment (surveyors, splicers, linemen, project engineers)
  
• Familiarity with client reporting formats for DoT, BBNL, BSNL, State IT departments, etc.
  
• Exposure to multi-state manpower deployment and regional labor laws

  Role & responsibilities

Preferred candidate profile