Human Resource Generalist

Company Overview:

Online PSB Loans is a digital credit infrastructure company focused on automating and digitizing lending for both borrowers and lenders. It aims to solve challenges in credit distribution for MSMEs and retail

borrowers. The company is expanding its digital footprint and diversifying into various industry segments.

Website: https://www.opinnovate.com

Location: Ahmedabad

Position: HR Generalist

Experience: 6-9 years of experience as an HR Generalist, preferably in a Fintech, BFSI, or technology driven company.

Broad Responsibilities:

We are looking for a proactive and detail-oriented HR Generalist to join our fast-growing Fintech team. The ideal candidate will manage the full spectrum of HR activities from recruitment and onboarding to

employee engagement, performance management, learning & development, payroll coordination, analytics, and exit formalities.

Youll work closely with business leaders to drive a high-performance culture and support strategic HR initiatives that strengthen our innovative, people-first environment.

Qualifications:

• Bachelors or masters degree in human resources, Business Administration, or related field.

Required Skills:

• Hands-on expertise in end-to-end recruitment, HRIS, payroll coordination, and performance management.

• Strong working knowledge of MS Oice and Advanced Excel (Pivot tables, VLOOKUP, dashboards, data analysis).

• Familiarity with Applicant Tracking Systems (ATS) and HR Tools such as Zwayam and Zoho People.

• Excellent interpersonal, communication, and problem-solving skills.

• Ability to multitask and work eectively in a fast-paced, evolving environment.

Responsibilities:

1. Recruitment & Selection

• Collaborate with functional heads for workforce planning and new/replacement hiring.

• Draft, update, and maintain job descriptions for IT & Non-IT roles.

• Manage end-to-end recruitment using platforms like LinkedIn, Shine, Indeed, referrals, and consultants.

• Screen and shortlist candidates, conduct preliminary HR interviews, and coordinate technical rounds.

• Handle oer rollouts, salary negotiations, and onboarding through HRMS/ATS tools (Zwayam, Zoho).

• Drive campus hiring and internship programs across departments.

• Maintain recruitment reports candidate pipelines, open positions, and hiring status.

2. Employee Engagement & Experience

• Serve as the first point of contact for employee concerns and queries.

• Design and implement engagement initiatives to foster collaboration and inclusion.

• Support culture-building programs and internal communication activities.

3. Performance Management

• Collaborate with department heads to define KRAs and maintain the KRA repository.

• Facilitate quarterly performance reviews and one-on-one discussions.

• Identify performance improvement areas and create follow-up action plans.

• Collate and analyse PMS data for annual appraisals and final reviews.

• Manage internship review and feedback processes.

4. Learning & Development

• Identify skill gaps based on PMS data and department discussions.

• Develop annual L&D plans in collaboration with functional leaders.

• Source relevant training programs, coordinate logistics, nominations, and feedback.

5. Compensation & Benefits

• Assist in payroll inputs including attendance validation, overtime, arrears, and exit entries.

• Oversee intern payroll and related compliance activities.

• Coordinate with finance for accurate and timely payroll processing.

6. HR Data & Analytics

• Maintain accurate HR data in HRIS systems.

• Generate regular and ad-hoc HR reports for leadership review.

• Use Advanced Excel for data analysis, dashboards, and HR metrics reporting.

7. Exit Formalities

• Conduct exit discussions, handle Zoho exit formalities and clearance, and ensure smooth full & final settlements.

• Schedule and document exit interviews to capture actionable insights for retention improvement.

What We Offer:

• A collaborative and innovation-led culture.

• Exposure to HR transformation initiatives in a growing Fintech setup.

• Opportunities to contribute to strategic and digital HR projects.

• Competitive compensation and benefits.