Human Resource Generalist

Role & responsibilities

Employee relations

• Conflict resolution:

  They act as a mediator to address and resolve conflicts, grievances, and sensitive employee issues.

• Employee support:

  They serve as the first point of contact for employee questions regarding company policies, benefits, and administrative processes.

• Disciplinary action:

  They advise managers on disciplinary issues and may assist with terminations, ensuring a fair and compliant process.

Compliance and policy management

• Policy implementation:

  They develop, interpret, and implement HR policies, and update the employee handbook to align with business goals and legal requirements.

• Regulatory compliance:

  They stay up-to-date with federal, state, and local employment laws, including anti-discrimination and workplace safety rules.

• Record-keeping:

  They maintain accurate employee files and HR records, often using Human Resources Information Systems (HRIS).

Benefits and payroll administration

• Benefits management:

  They assist with the administration of employee benefits programs, such as health insurance, retirement plans, and leave policies.

• Payroll coordination:

  They may provide input for payroll processing, manage leave tracking, and address employee queries related to pay.

Performance management and development

• Performance appraisals:

  They help manage the performance review process, including tracking goals and maintaining performance records.

• Training coordination:

  They may assist in identifying employee skill gaps, organizing training sessions, and collecting feedback to improve training effectiveness.

• Talent development:

  In some smaller companies, they may also be involved in succession planning and creating career-pathing frameworks.

Strategic contributions

• Data reporting:

  They analyze HR metrics, such as turnover rates and time-to-hire, and present data-driven insights to leadership to inform business decisions.

• Culture building:

  They actively contribute to shaping and reinforcing a positive company culture that improves employee engagement and retention.