Human Resource Generalist

At IDEMIA

we are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide.

You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined.

We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems.

We serve our clients in 180 countries thanks to our 15,000 employees worldwide.

About IDEMIA Public Security

We are dedicated to serving government and public security entities and, in so doing, IDEMIA is committed to the responsible use of technology for public safety. We develop cutting-edge biometrics technologies and identity verification systems that prioritize privacy, human rights and ensure fair and unbiased application. We are also committed to building an inclusive and diverse culture and our impact on sustainability. For example, in 2023, the Life Cycle Assessment for Vision Pass SP revealed a 38% energy reduction, attributed to its sustainable smart power-saving mode

Position Summary

The HR Generalist will support and execute end-to-end HR activities across the employee lifecycle with a strong focus on employee engagement, employee relations, learning & development, managerial support, and HR governance. The role requires strong interpersonal skills, understanding of Indian labor norms, and the ability to lead conversations with empathy and authority.

Employee Engagement & Culture

• Plan and execute annual engagement calendar aligned to Indian festivals, CSR norms and corporate values.
• Analyze pulse survey results and implement targeted interventions.
• Promote inclusion and well-being programs suited to diverse Indian workforce needs.

Employee Relations & Difficult Conversations

• Handle grievances, conflict resolution, behaviour /disciplinary issues, and performance discussions.
• Ensure compliance with Indian labour laws when dealing with disciplinary actions.
• Conduct documented conversations, counselling sessions, and corrective action discussions.

Learning & Development

• Conduct Training Needs Analysis (TNA) with managers.
• Coordinate internal/external training as per skill building required in Indian regulatory, cultural, and functional contexts.
• Monitor effectiveness, maintain LMS records, and publish training dashboards.

Manager Support & HR Advisory

• Guide managers during performance reviews, PIP cycles, behaviour issues, and employee experience challenges.
• Support workforce planning, onboarding, and exit management.

Employee Connect

• Drive continuous connect programs such as skip-levels, stay interviews, floor walks, and new-joiner assimilation.
• Identify themes and risks and recommend employee experience improvements.
• Strengthen communication rollouts for policy changes, updates, or organizational initiatives.

Qualification and Key Skills

• Masters degree in HR or related field.
• 4+ Years of relevant HR Generalist experience.
• Strong understanding of HR processes, Indian labour norms, and employee experience practices.
• Proficiency in HRIS, MS Office, Excel and PowerPoint and HR Dashboards.