Human Resource Generalist

Role & responsibilities

Purpose of the role The Talent Acquisition HR Specialist for Cafe/store-level hiring is responsible for managing the recruitment process for front-line roles within cafs or retail stores. This role plays a pivotal part in ensuring that the organization attracts and hires top-quality talent to deliver exceptional customer service and operational excellence at the store level. Manage the full recruitment lifecycle for caf/store-level roles, including sourcing, screening, interviewing, and onboarding. Build and maintain a robust talent pipeline for positions such as Team Members, baristas, Cafe/Store managers, kitchen staff, and other front-line roles and Support roles.

Develop and execute sourcing strategies to attract candidates for caf/store-level roles (e.g., Team Member,baristas, Cafe managers, kitchen staff, support staff ect). Partner with hiring managers to understand staffing needs and create robust hiring plans. Utilize job boards, social media platforms, employee referrals, and local recruitment drives to source candidates. Screen resumes and conduct initial interviews to assess candidate suitability. Work closely with store/caf managers and regional teams to align recruitment efforts with operational goals. Provide timely updates on recruitment progress and challenges. Ensure all recruitment activities comply with local labor laws and company policies. Maintain accurate records and generate recruitment reports for leadership. Responsible for Employee joining formalities, documentation, Issue of ID cards,uniform etc... Responsible for Orientation alignment with L&D Team Coordinate and faciliate with various department on employee onboarding, employee ID/access card, Email ID Creation, HR and Operations portal access etc... Responsible for maintaining virtual files on the organization Drive. Organize and maintain personnel records Update internal databases - Employee Masters Prepare HR documents, like employment offers, appointment letter, contracts and new hire guides Liaise with external partners, like insurance vendors, and ensure legal compliance Create regular reports and presentations on HR metrics (e.g. turnover rates) Answer employees queries about HR-related issues Assist payroll department by providing relevant employee information (e.g. Resignation,F&F, leaves of absence, sick days and work schedules) Participate in HR projects (e.g. help organize a job fair event) Handle Employee life cycle from hire to retire.

Preferred candidate profile

Educational Qualification

Bachelor's degree in HR, business, or a related field (or equivalent experience).

Experience 2 to 4 years 1+ Years - experience in FMCG/Retail chains, food service, or hospitality industries. We are seeking a dynamic and results-driven Talent Acquisition Specialist to oversee caf and store-level hiring. The ideal candidate will have a strong background in high-volume recruitment, a keen understanding of retail/hospitality operations, and a passion for identifying top talent to drive our store teams' success.

Any other requirements Language Fluency : English, Local Language