Human Resource - BP

Key Responsibilities

1. Business Metrics & Reporting

• Track headcount, hiring status, attrition, attendance, and productivity.
• Review monthly business metrics and share insights with leadership.
• Monitor cost, overtime, and manpower budget utilisation.

2. Manpower & Recruitment Support

• Coordinate with centres to understand staffing needs.
• Follow up on open positions, interview feedback, and onboarding.
• Ensure proper documentation and smooth joining process.

3. Performance & Productivity

• Support managers in goal-setting and appraisals.
• Track performance issues and follow improvement plans.
• Review productivity numbers and report deviations.

4. Process Follow-Up with Business Centres

• Ensure all HR processes and SOPs are followed across centres.
• Review daily/weekly attendance, shift plans, and compliance reports.
• Follow up on audit findings and ensure timely closure.

5. Employee Relations & Culture

• Act as a point of contact for employee concerns.
• Promote engagement activities, feedback sessions, and culture initiatives.
• Ensure a positive, supportive work environment.

6. Training & Development

• Identify training needs across centres.
• Track training completion and effectiveness.
• Support leadership development and skill-building programs.

7. Compliance & Documentation

• Ensure adherence to HR policies, statutory norms, and internal guidelines.
• Maintain updated records and ensure accurate monthly HR inputs.

Key Skills

• Strong communication
• Problem-solving and conflict management
• Data understanding and reporting
• Process orientation
• Stakeholder management

Job Types: Full-time, Permanent

Pay: ₹9,423.79 - ₹30,223.27 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person