Job Description

A Hub Manager's responsibilities typically revolve around efficient hub operations, logistics, and staff management. They oversee inventory, ensure timely and accurate deliveries, manage finances, and maintain a safe work environment. Core duties also include training staff, addressing customer issues, and improving operational processes. Here's a more detailed breakdown: 1. Operational Management: Inventory Management: Tracking and controlling the flow of goods in and out of the hub. Logistics: Managing the movement of goods, including inbound and outbound shipments, and cross-docking. Dispatch and Delivery: Ensuring timely and accurate deliveries, and managing last-mile vehicle tracking. Quality Control: Checking for errors and ensuring that the right product is delivered. Customer Service: Handling customer inquiries, resolving issues, and providing timely assistance. Process Improvement: Identifying areas for improvement in operations and implementing solutions. 2. Staff Management: Hiring and Training: Recruiting, onboarding, and training staff for various roles within the hub. Performance Management: Conducting performance appraisals, providing feedback, and coaching team members. Scheduling and Workload: Scheduling staff, managing workloads, and resolving any conflicts. Team Leadership: Motivating and leading the hub team to achieve operational goals. Safety and Security: Ensuring a safe and secure work environment by following and enforcing standards and procedures.