HR Ops Specialist

Job Description

Position Description Title: HR Ops Specialist Location: Hyderabad Shift: Day Shift Education: MBA (Human resources) Experience: 4 to 7 Years of relevant experience Job Description: Manage all India transactions pertaining to Member HR record creation; Exit processes; Leave Management; Data Management; HR Letters & Payroll Inputs Ensure day-to-day operations are carried out in a timely manner and as effectively and efficiently as possible for the services delivered in the area/region under their responsibility; in collaboration with other GHRMS teams Ensure that service delivery standards (SLA) are met and maintained in line with established objectives React positively and promptly to member/manager requests and liaise with GHRMS partners to co-ordinate responses Ensure that cases that have been escalated are handled in a timely manner and resolved to the satisfaction of the manager/member Ensure compliance to quality standards Ensure that appropriate measures are taken to preserve member data confidentiality; and integrity in accordance with security policies. Coordinate with Global Operations Support to provide required documentation and responses to internal and external auditors. Manage case triaging and ensure cases are equally distributed among team members Provide SME support to the regional and Service area teams. Act as backup in the absence of the Team lead/Manager Assume ownership of personal development and inform RHRMS Management of perceived gaps Your future duties and responsibilities Required Qualifications To Be Successful In This Role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Show more Show less