HR Operations Team Lead

As an experienced HR Operations professional, you will be responsible for leading and managing the HR operations team to ensure efficient and effective HR service delivery. You will play a crucial role in monitoring and ensuring compliance with labor laws, company policies, and data privacy regulations. Collaborating with other HR leaders, you will be instrumental in implementing HR strategies, programs, and initiatives to support the organization's goals. Your role will involve identifying and implementing process improvements to increase efficiency and enhance employee satisfaction. You will be tasked with generating and analyzing HR metrics and reports to facilitate leadership decision-making. Additionally, you will serve as a point of escalation for complex employee queries or operational issues, ensuring accuracy and integrity of HR data across all platforms. In this position, you will support internal audits and ensure that documentation and processes are audit-ready. You will also be responsible for training, coaching, and developing HR operations staff to build a high-performing team. Your role will include assisting in the renewal, communication, and tracking of employee insurance and wellness benefits. To be successful in this role, you should have at least 6 years of relevant experience in HR Operations, with a minimum of 2 years in a team lead or supervisory role. A Bachelor's degree is required, while a Master's degree in Human Resources or a related field is preferred. Hands-on experience with HRIS platforms, particularly Workday, is necessary. Proficiency in the MS Office Suite, especially Excel (pivot tables, VLOOKUP, dashboards), is essential. You should have a strong understanding of benefits administration and HR compliance practices. Your high level of attention to detail and organizational skills, coupled with the ability to manage multiple priorities, will be critical to your success in this role. An assertive and professional communication style, along with strong stakeholder and vendor management abilities, will be valuable assets in fulfilling your responsibilities.,