HR Operations Specialist US Benefits (6 Months Contract)

Job Title:

Location: Hyderabad, Gachibowli

Employment Type:

Client: Top Investment Banking Company

Exp: 3 Plus Years experience in HR Operations for USA Employees

Relevant: 1yr in US Benefits and Compensation of Employees

Contract: 6 Months Extendable based on Performance and Projects

If suitable Share your Resume to ganreddy@astoncarter.com

Contact: 7760406375 (Ganesh Reddy)

Job Summary:

Operations Specialist

Key Responsibilities:

• Administer and manage end-to-end

  US employee benefits processes

  including enrolments, changes, terminations, and vendor coordination.
• Maintain and update employee records in

  Workday

  , ensuring accuracy and timely data entry.
• Monitor and manage

  HR service requests

  and cases in

  ServiceNow

  , ensuring SLAs are met.
• Act as a point of contact for employees on benefit-related queries and provide accurate guidance.
• Support audits, compliance checks, and reporting related to US benefits and HR operations.
• Collaborate with internal teams and external vendors for timely resolution of issues.
• Identify opportunities for

  process improvement

  and assist in implementing best practices in HR operations.

Required Skills & Experience:

• 34 years of experience

  in HR operations or shared services, with a focus on

  US benefits administration

  .
• Hands-on experience working with

  Workday

  HRIS platform.
• Practical knowledge of

  ServiceNow

  for managing employee tickets or HR cases.
• Strong understanding of US benefits terminology, processes, and compliance regulations (COBRA, FMLA, etc.).
• Excellent analytical, communication, and problem-solving skills.
• Ability to manage confidential information with integrity and professionalism.

Preferred Qualifications:

• Bachelors degree in Human Resources, Business Administration, or related field.
• Experience working in a global or shared services environment.
• Familiarity with HR metrics and reporting tools.