HR Operations - Assistant Manager

Key Responsibilities

HR Operations Excellence

• Own and optimize all core HR operational processes, including onboarding/offboarding, employee data management, HR documentation, and process automation for Vizag location.
• Ensure timely and accurate maintenance of employee records in alignment with statutory and organizational requirements.
• Champion the development, standardization, and documentation of HR policies, SOPs, and workflows across the employee lifecycle.

HR Systems & Analytics

• Handle the configuration, implementation, and administration of the HRIS platform; act as the primary liaison with vendors and IT.
• Prepare and deliver high-impact HR dashboards and reports (e.g., attrition, headcount, demographics, HR KPIs) to support strategic decision-making.
• Leverage data analytics to identify trends, flag risks, and recommend actionable improvements.

Compliance, Governance & Risk

• Ensure 100% compliance with labor laws, audit requirements, and data protection regulations
• Handle statutory compliance regarding PF/ESI/PT/Gratuity/Labour Laws etc.
• Serve as the primary point of contact for HR audits and internal risk assessments, managing documentation and closure of audit observations.
• Lead investigations related to HR operational issues and ensure prompt resolution aligned with company policy.

Employee Experience & Support

• Act as a key escalation point for employee queries related to HR services, benefits, policies, and transactions.
• Partner closely with HRBPs, Talent Acquisition, and Total Rewards to deliver a unified and seamless employee experience.
• Foster a culture of continuous feedback and employee-first mindset across HR operations.

People Leadership & Capability Building

• Manage and develop a team of HR Coordinators and Specialists; foster a high-performance, service-driven culture.
• Drive continuous capability development through coaching, upskilling, and process knowledge sharing.
• Promote cross-functional collaboration to scale operations and introduce innovation.

Required Qualifications

• Bachelors degree in Human Resources, Business Administration, or related field; MBA/PGDM
• 4–7 years of progressive HR experience with at least 3 years in an HR operations or shared services leadership role.
• Strong command of HR systems (Keka, Zoho People, GreytHR, BambooHR, etc.).
• Demonstrated expertise in HR Statutory, compliance, labor law application, and operational governance.
• Hands-on experience managing audits, vendor relationships, and cross-functional stakeholders.