Hr Operations Analyst and Reporting

7 - 9 years

7 - 9 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description: Reporting Analyst III About the Role The Reporting Analyst III is a key member of the GenAI Crowdsourcing Team, responsible for developing and maintaining reporting dashboards and contributing to projects aimed at optimizing the performance management of Crowdsourcing team members. Responsibilities Requirements Analysis : Understand and analyze business needs to define reporting solutions. Assessment & Planning : Contribute to planning activities and assess reporting needs. Data Model Design : Develop robust data models to support reporting requirements. Solution Building : Create dashboards and reports that provide actionable insights. Risk Assessment & Mitigation : Identify risks and implement manual or automated mitigation measures. Testing : Perform functional unit and User Acceptance Testing (UAT) to ensure data accuracy and functionality. Data Gathering : Extract, process, and transform data into consumable outputs aligned with requirements. Documentation : Create process documentation and user guides for reporting solutions. Troubleshooting & Support : Provide end-user support, resolve issues, and escalate as necessary. Continuous Alignment : Ensure reporting scope aligns with program or account requirements. Requirements Experience : Minimum of 1-year experience in recruitment operations, with a focus on data analytics using tools like Google Sheets, Google Data Studio, MS Excel, Sisense, etc. (Desirable). Background in recruiting metrics (Preferred). Education : Bachelors degree in any discipline (Preferred: advanced degree or specialization in Analytics, Statistics, Mathematics, or relevant data analytics experience). Technical Proficiency : Advanced knowledge of Google Workspace or MS Office applications for data analysis, including charts, graphs, pivot tables, and complex formulas. Familiarity with Looker Studio and the ability to translate client requests into actionable solutions. Language Skills : Proficiency in English (B2 level or higher). Skills Communication : Strong verbal, written, and presentation skills. Analytical Thinking : Demonstrated problem-solving and analytical expertise. Time Management : Strong organizational and prioritization skills, with the ability to meet deadlines. Stakeholder Engagement : Ability to build strong relationships and foster collaboration. Self-Driven : Ability to independently follow up and deliver results. Technical Learning : Fast learner with the ability to quickly adapt to new tools and business models. Other Requirements Flexibility : Ability to adapt to schedule changes and work on ad hoc tasks. Work Setup : This is a hybrid role requiring both on-site and remote work.

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TELUS International logo
TELUS International

Telecommunications / Customer Experience

Edmonton

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