Housekeeping Trainer

Role & responsibilities

• To conduct training for all site employees according to the category of the sites.
• To generate site training reports for the allocated sites.
• Execute trainings as per need or as scheduled during allocation of sites.
• Gauge training effectiveness post training through evaluations and on the job reviews.
• Monitor WPCs training effectiveness.

SLA audits across sites

• Preparing site specific annual training calendar for allocated sites as per Training Needs Identification and Inputs received from client and Operations team. Delivery as per the training calendar.
• Manage site level trainings for the site allocated on a daily basis.
• Prepare and circulate monthly Site visit schedule to the respective RM.
• Email the client before every planned or scheduled training for approvals.
• Impart Induction to site level new joinees as per allocation at Swagat and onsite as and when required. Impart trainings during mobilization.
• Content development and updating the same as per the requirement.
• Conduct trainings for HK, Pantry Boys, Chambermaids and Supervisors on a daily basis.
• Prepare and update Monthly MIS reports for training reviews
• Circulate post training reports made by self with the reporting manager, clients and operations team on a daily basis.
• Identifying and conducting WPC TTT program for the employees. Prepare WPC work data reports on a monthly basis for paying out incentives to the employees.

• Travelling and imparting trainings at outstation sites on a quarterly basis or as and when required.
• Collect feedback on training effectiveness from the client on bimonthly basis.
• FQI Audits to be conducted on monthly basis

Preferred candidate profile

Any degree with good presentation skills required .