Housekeeping Trainer

As a Trainer in the Cleaning Category at Urban Company in Mumbai, your main responsibility will be to lead all training programs for professionals offering home cleaning services in the allotted city. You will be in charge of developing and refining training content to ensure it aligns with industry standards and best practices. It will be your duty to provide hands-on training and support to partners on standard operating procedures (SOPs) to guarantee the delivery of high-quality services. Your role will also involve implementing strategies to enhance service quality through training interventions. You will lead a team of service professionals, offering guidance and support to ensure consistent training delivery across all locations. Monitoring and evaluating the effectiveness of training programs will be essential, and you will need to make necessary adjustments to meet evolving business needs. Collaboration with cross-functional teams is another crucial aspect of this role, as you will work together to identify training needs and develop targeted solutions to address any existing gaps. Additionally, staying updated on industry trends and best practices in training and development for blue-collar workers will be necessary to excel in this position.,