House Manager

House Manager

Our client

Responsibilities

• Household Operations & Management:

• Oversee the daily operations of the residence, ensuring all areas are meticulously maintained, clean, and functioning optimally.
• Develop and implement efficient systems and procedures for household management, including cleaning schedules, maintenance logs, and inventory management.
• Manage household budgets, track expenses, and provide regular financial reports.
• Procure household supplies, groceries, and other necessities, ensuring quality and cost-effectiveness.
• Anticipate household needs and proactively address potential issues.

• Staff Management & Supervision:

• Recruit, train, schedule, and supervise all household staff (e.g., housekeepers, chefs, groundskeepers, nannies), fostering a positive and professional work environment.
• Conduct regular performance reviews and provide constructive feedback to staff.
• Ensure all staff adhere to household standards, policies, and confidentiality agreements.

• Vendor & Contractor Management:

• Source, vet, and manage relationships with external vendors and contractors (e.g., electricians, plumbers, landscapers, security).
• Oversee maintenance and repair projects, ensuring timely completion and high-quality workmanship.
• Negotiate contracts and ensure services are delivered to the highest standards.

• Guest Services & Event Coordination:

• Act as the primary point of contact for guests, ensuring their comfort and anticipating their needs.
• Coordinate and oversee household events, from intimate gatherings to larger functions, including planning, setup, and teardown.
• Arrange travel logistics for the principals and guests as needed.

• Security & Safety:

• Implement and maintain household security protocols and systems.
• Ensure all safety standards are met and regularly inspect the property for potential hazards.
• Manage emergency preparedness plans.

• Personal Assistance (as needed):

• Provide support to the principals with various personal tasks and errands as required.
• Maintain strict confidentiality and discretion at all times.

Qualifications

• Minimum of 2-3 years of experience

  as a House Manager, Estate Manager, or similar role in a high-net-worth private residence.

• Strong background in luxury hospitality (e.g., 5-star hotels, luxury resorts, private yachts)

  is highly preferred, demonstrating an understanding of impeccable service standards.
• Exceptional organizational and time management skills with the ability to multitask and prioritize effectively in a dynamic environment.
• Excellent communication (written and verbal) and interpersonal skills, with a professional and discreet demeanor.
• Proven ability to manage and motivate household staff.
• Strong financial acumen and experience with budget management.
• Proficiency in household management software and standard office applications (e.g., Microsoft Office Suite).
• A proactive, resourceful, and problem-solving mindset.
• Ability to work flexible hours, including evenings and weekends, as required.
• Valid driver's license and a clean driving record.

Compensation

• Competitive salary based on experience and qualifications.