Hotel Sales Executive

As a Sales Manager, your primary responsibility will be to execute sales strategies effectively in order to drive revenue growth. You will be accountable for managing direct costs associated with sales delivery, particularly those related to human resources. Collaborating closely with the Cluster Manager and Corporate teams, you will analyze data, identify lead generation marketing opportunities for member acquisition, review membership products, scripts, and narratives for customers, and provide valuable feedback based on the voice of the customer. Your role will also involve supporting the success of Tech products in your area through advocacy and training. Building and maintaining strong relationships with hotel and client teams, you will highlight the positive impact and performance of the Program for the benefit of the hotel. By working collaboratively with these teams, you will identify and implement growth opportunities such as bulk partnerships, retail databases for enrolment, and increased footfalls from Members through sales and marketing networks. Ensuring transparency to customers regarding membership benefits, high CSAT scores, and managing escalations on a crisis basis will be crucial to drive member satisfaction, increased usage, and higher renewal rates. Monitoring the delivery of Key Performance Indicators (KPIs) will also be part of your responsibilities. The ideal candidate for this position should hold a Bachelor's degree, preferably in hotel, airline, or travel management, along with at least 1 year of experience in a front-end direct sales role that includes team management. You should have a proven track record of delivering revenue growth for membership and subscription businesses within the designated area while maintaining operational excellence and client satisfaction. Having fair to strong knowledge of the hospitality industry, including hotel operations, guest services, and technology trends, will be advantageous. Strong communication and presentation skills are essential, along with the ability to convey complex technical concepts to a non-technical audience. Proficiency in CRM software and the Microsoft Office Suite is required, and a strong background in tech/digital tools will be considered a plus. This is a full-time, permanent position located in Belgaum, Karnataka, requiring in-person work. The compensation package includes a performance bonus, and benefits such as Provident Fund will be provided. The work schedule is during the day shift. If you meet the above requirements and are enthusiastic about driving sales growth in the hospitality industry, we encourage you to apply for this exciting opportunity.,