Company Description Joey's Hostel is dedicated to helping backpackers explore the vibrant cities of India. Crafted by backpackers for backpackers, we aim to enhance their experiences and adventures. Conveniently located next to the Yamuna River, we have locations in both Delhi and Agra, offering an enriching experience to travelers. To apply for jobs, visit our careers page. Role Description This is a full-time on-site role for a Reservations Assistant located in Agra. The Reservations Assistant will be responsible for managing reservations, handling booking inquiries, providing excellent customer service, and supporting sales activities. Daily tasks will include answering guest queries, processing booking requests, maintaining reservation systems, and ensuring guest satisfaction. Qualifications Reservations and Reserves management skills Strong Communication and Customer Service skills Experience in Sales and support activities Ability to work in a dynamic, fast-paced environment Excellent organizational and multitasking abilities Prior experience in the hospitality industry is necessary Bachelor's degree in Hospitality Management or related field is a plus Show more Show less

Job Title: Night Shift Receptionist Location: Joey's by the Ganges, Laxman Jhula, Rishikesh Shift Timings: Night Shift (11:00 PM – 9:00 AM) Job Description: Joey's by the Ganges is looking for a dedicated and enthusiastic Night Shift Receptionist to join our front office team. The ideal candidate must have prior experience in hotel reception duties during night hours and be skilled in using eZee Absolute PMS and C-Form entry for foreign guests. Key Responsibilities: Manage late-night check-ins and check-outs Handle guest queries with professionalism and warmth Maintain night audit reports and ensure daily closing Complete C-form entries for foreign nationals accurately Monitor bookings, room allotments, and OTA updates via eZee Absolute Ensure guest safety and address emergency issues promptly Coordinate with housekeeping and security for smooth night operations Requirements: Minimum 1 year of experience as a hotel receptionist, preferably in night shifts Proficiency in eZee Absolute PMS and C-form registration Strong communication and problem-solving skills Active, alert, and passionate about hospitality service Ability to work independently with minimal supervision Perks: Competitive salary Stay and food Positive work environment Opportunity to work in a vibrant riverside property Show more Show less