Please only apply if you have hotel and banquet management experience and are in Delhi/Noida/NCR area Hotel Operations manager required; Overall responsibility for day-to-day workload with high standard of performance Oversee and manage staff of all internal departments and dress code Oversee all F&B including banquets and room service Controlling food costs, stock inventory and menu planning with kitchen accordingly including staff food and quantities Purchasing of rations including dry stocks, vegetables and meeting and maintaining relationships with suppliers and vendors A good negotiator with all the vendors and also closely monitoring rates in market Training and appraisal of housekeeping, waiters and front office, kitchen and catering staff including proper performance of job, customer service, chemical knowledge and control etc Creating SOP for each internal department. Able to adapt to pressure with day to day Handle guest complaints and resolve the issue with guest satisfaction Introduce and ensure all staff follow and adhere to Covid 19 and infection prevention protocols Strong attention to details required for 5 star service Continuous presence in all public/front of house areas Daily handling of cash and financial reports, day books and accounts Daily reporting to MD, and other directors with sales and payments collections. Good knowledge of Microsoft office and property management system Realistic Forecasting, budgeting, yield management. Boost revenue and raise occupancy ARR Must have Human Recourse qualities Hiring, disciplining and firing, appraisal and training of all staff in line with property policies and as required. Handling grievances of staff and resolve the issue with utmost polices Smart, confident, personable and honest candidates with experience, knowledge and innovative ideas for all areas (menu planning, decoration, presentation, service add on etc) Self-starter and strong work ethic to get the job done - this is NOT a desk job it is a very hands-on role with full responsibility for the right candidate Daily job assignments task and targets to be assigned to staff with upselling menu and also checks to ensure work is being done to satisfactory standards Responsibility for processing Salary; Electricity, water charges, vendors and other utility dues must be paid monthly bases; Obtaining all permits, NOC applications etc as required from time to time Sales activities as required Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Experience: Hotel management: 2 years (Required) Work Location: In person