Holiday Expert

Role Overview: As a Holiday Expert specializing in Customized Tours/FIT, your main responsibility will be to design tailor-made travel itineraries, provide personalized travel solutions, and ensure excellent customer satisfaction. You will have the opportunity to work with clients to create unforgettable travel experiences while handling end-to-end tour planning efficiently. Key Responsibilities: - Design and curate customized domestic and international holiday packages according to client preferences and budgets. - Manage all aspects of tour planning, including creating itineraries, calculating costs, selecting suitable hotels, and coordinating activities. - Communicate effectively with clients to understand their travel requirements and offer appropriate travel options. - Collaborate with suppliers, hotels, and local partners to ensure smooth tour operations. - Prepare quotations, promptly respond to inquiries, and follow up for closures. - Ensure all bookings are accurate and confirmed within specified deadlines. - Stay updated on destinations, hotels, and travel trends to maintain strong product knowledge. - Deliver exceptional customer service throughout the entire travel process. Qualifications Required: - Minimum 2 years of experience in holiday planning, preferably in customized tours/FIT segment. - Strong communication and interpersonal skills. - Good knowledge of various destinations, hotels, and tour operations. - Proficiency in MS Office and travel software tools. - Customer-centric approach with a keen eye for detail. - Ability to multitask effectively and work well under pressure. Additional Company Details: Unfortunately, no additional details about the company were provided in the job description. Please let me know if you need any further assistance.,