Holiday Expert FIT

Job Title: FIT

Experience Required: Minimum 1 year in the travel industry
Location: Thrissur, Thiruvalla, Kochi

About the Role

We are seeking an experienced and customer-focused FIT Staff member to join our dynamic travel team. The ideal candidate will handle customized travel requirements for individual clients, ensuring a seamless and memorable travel experience from enquiry to completion of the trip.

Key Responsibilities

• Handle end-to-end FIT travel arrangements including itinerary planning, costing, and booking.
• Communicate with clients to understand their travel preferences, budgets, and special requirements.
• Coordinate with suppliers, hotels, airlines, and service providers for reservations and confirmations.
• Provide detailed travel documentation (vouchers, tickets, itineraries) to clients.
• Ensure timely follow-up with clients for feedback and service quality improvement.
• Handle amendments, cancellations, and special requests professionally.
• Stay updated on travel trends, destinations, and industry developments.
• Maintain accurate records of all bookings and transactions.

Requirements

• Minimum 1 year of experience in FIT operations in the travel industry.
• Strong knowledge of domestic and international destinations, hotels, and packages.
• Excellent communication and customer service skills.
• Ability to work under pressure and meet deadlines.
• Attention to detail and problem-solving skills.

Job Type: Full-time

Pay: ₹18,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Leave encashment

Work Location: In person

Expected Start Date: 15/09/2025