Holiday Executive Operations

As a Holiday Executive Operations at our company, you will be responsible for managing end-to-end holiday package execution, coordinating with vendors and clients, ensuring seamless service delivery, and resolving any on-trip issues. Your strong organizational skills, destination knowledge, and passion for delivering memorable travel experiences will be key to success in this role. Key Responsibilities: - Handle the complete booking process for domestic and international holiday packages, including flights, hotels, transfers, sightseeing, and insurance. - Coordinate with internal teams and external vendors (hotels, transport providers, tour guides, DMCs) to ensure timely and accurate service delivery. - Assist customers with itinerary planning, customization, and documentation requirements (visas, insurance, etc.). - Manage customer queries and handle escalations before, during, and after the trip. - Maintain accurate records of bookings, invoices, customer details, and feedback. - Optimize operational processes to enhance customer satisfaction and cost-efficiency. - Stay updated on destination trends, seasonal offers, and travel advisories. - Support the sales team with product knowledge and operational feasibility of holiday packages. Qualifications & Experience: - Bachelors degree in Tourism, Hospitality, Business Administration, or related field. - 15 years of experience in travel operations, preferably in holiday package handling. - Familiarity with B2C/B2B holiday packages, DMC coordination, and online booking tools (Amadeus, Galileo, etc.) is an advantage. - Strong knowledge of domestic and international destinations. In this role, you will benefit from cell phone reimbursement, paid sick time, and Provident Fund. Your work location will be in person. (Note: Additional details about the company were not provided in the job description.),