0 - 2 years
3 - 4 Lacs
Posted:1 month ago|
Platform:
Remote
Full Time
HIRING FOR TECHINICAL SUPPORT CUSTOMER SUPPORT EXECUTIVE BLENDED PROCESS SALARY UP TO 4.5 LPA + INCENTIVES + FREE CABS. (# LOCATION JAIPUR #) Call HR Sanjana TO Schedule Your Interview @ 9257048576 Drop your Resume # virtuetechjobs@gmail.com Role & responsibilities:- Provide Voice & chat support to customers through various channels (e.g., chat & Call). Handle customer queries and concerns via phone calls, resolving issues promptly and efficiently. Maintain accurate records of all interactions with customers using CRM software. Collaborate with team members to achieve daily targets and improve overall performance metrics. Utilize blended process techniques to resolve complex customer issues escalated from semi-voice processes. Preferred candidate profile:- Strong communication skills with excellent written English proficiency for effective email writing and query solving. Good Technical Knowledge related to Computer & Software. Ability to work on semi-voice processes, including voice support if required. Excellent English communication skills for effective email writing and verbal communication during Call & chats. Any Graduate and Post Graduate Can Apply. Immediate Joiner. Perks and benefits:- Monthly Incentives 5.5 Days Working Free Cabs Paid Leaves Yearly Bonus Call HR Sanjana TO Schedule Your Interview @ 9257048576 Drop your Resume # virtuetechjobs@gmail.com
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