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Fashion Tv
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hiring team leader from outbound Call center experience

hiring team leader from outbound Call center experience

Fashion Tv

6 - 11 years

8 - 13 Lacs

Mumbai

Posted:9 hours ago| Platform:

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Skills Required

BPO Career development Usage B2B Sales operations Call center operations B2B Sales Monitoring Reporting tools CRM

Work Mode

Work from Office

Job Type

Full Time

Job Description

Team Leader Outbound B2B (Call Center Division)

Location: Santacruz West, Mumbai (On-site)
Department: Call Center Operations EdTech | PropTech | B2B Sales
Experience Required upto 6 years | Age: Below 30 preferred
CTC: As per industry standards + performance-based incentives

About the Opportunity

FashionTV India, while best known for its global influence in fashion and luxury, also runs high-performing verticals across edtech, proptech, and premium B2B services . As part of our expansion into digital sales operations, we are launching a new outbound B2B process at our Mumbai office and are looking to hire a young, energetic Team Leader to head this initiativeThis role is ideal for professionals who thrive in a high-volume, fast-paced outbound call environment , and have hands-on experience managing high-performance teams across BPO/B2B verticals.

Key Responsibilities

Lead and manage a team of 30+ outbound callers targeting B2B clients in the edtech, proptech, and media-tech segments
Develop and execute conversion-focused calling scripts and objection-handling techniques
Ensure daily, weekly, and monthly targets are met through rigorous monitoring, live coaching , and performance reviews
Identify trends in call data to improve pitch strategy and maximize response and engagement rates
Collaborate with product, sales, and operations teams to continuously align messaging with campaign objectives
Maintain a high standard of compliance, data hygiene , and CRM usage across the team
Recruit, train, and onboard new team members as required
Drive a culture of motivation, discipline, and accountability

Who Should Apply

Must-Have:

Experience leading outbound call center operations with minimum 25 30 agents under direct management
Proven ability to drive B2B sales or lead generation campaigns
Strong verbal and written communication skills with coaching capability
Hands-on experience with CRM systems, dialers , and call reporting tools
Prior exposure to EdTech, PropTech, or BPO-based B2B campaigns

Preferred:

Experience managing within a budget-sensitive setup (under 10 LPA)
Ability to lead young teams , foster ownership, and maintain a competitive edge
Comfort working in an on-site, high-performance culture with quick turnaround expectations

Why Join FashionTV Indias Call Center Division?

Work at the intersection of luxury branding and innovative B2B outreach
Be part of a new-age outbound process with the potential to scale across verticals
5-day work culture with performance-driven growth, quarterly appraisals, and team incentives
Career development support, coaching exposure, and cross-department collaboration

Regards,
Rahul
FashionTV India

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hiring team leader from outbound Call center experience