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Genius Consultants
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Hiring Front Office Coordinator @Broking firm Kol upto 3 L

Hiring Front Office Coordinator @Broking firm Kol upto 3 L

Genius Consultants

1 - 6 years

2 - 3 Lacs

Kolkata

Posted:1 week ago| Platform:

Apply

Skills Required

Front Desk Handling Calls Mutual Funds Front Office Management Reception Handling Client Calls Administration Work Office Coordination Schedule Planning Communication Skills Travel Arrangements Front Office Operations Calendar Management Customer Queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Job Overview:

The Front Office & Communication Coordinator serves as the first point of contact for visitors, clients, and stakeholders. This role blends front desk management with inbound communication handling and administrative coordination. The ideal candidate will be proactive, organized, and digitally savvy, capable of managing high-volume interactions and supporting internal departments efficiently.

Key Responsibilities:

Welcome and assist visitors with professionalism and warmth
Manage high-volume inbound calls and emails minimum 50 calls/day
Inbound Communication & Departmental Liaison: Handle queries from various sources including existing stakeholders, social media, Justdial, and other platforms. Use CRM and digital tools (Microsoft Teams, WhatsApp, Outlook) to redirect service and sales-related calls, log interactions accurately, and forward queries to relevant departments such as Distributor Hiring, Product Servicing, and Product Sales
Schedule appointments and maintain calendars
Coordinate meetings, events, and travel arrangements
Maintain office supplies and ensure reception area is presentable
Assist in basic bookkeeping and invoice tracking
Uphold confidentiality of sensitive information

Preferred candidate profile

Graduate in any discipline
Prior experience in a receptionist or administrative role preferred
Proficiency in MS Office (Word, Excel, Outlook)
Good communication and interpersonal skills
Ability to multitask and stay organized under pressure
Professional appearance and customer service mindset.

Regards,

Sandipa

7980667124

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Hiring Front Office Coordinator @Broking firm Kol upto 3 L