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Firstsource
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Hiring Fresher For Non-Voice process

Hiring Fresher For Non-Voice process

0 - 5 years

|

0 - 2 Lacs

Posted:2 weeks ago| Platform:

Apply

Skills Required

Non Voice Blended Process Email Support Customer Service Email Typing Speed Non Voice Process International Non Voice Semi Voice Chat Support Bpo Non Voice International Chat Process Email Process Chat Process Customer Support CSE Customer Care Chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Handle inbound and outbound emails related to customer support, order management, and service inquiries.
Respond to customer emails promptly and professionally, ensuring all queries are addressed accurately.
Escalate complex issues to the appropriate team and follow up until resolution.
Maintain email logs and update customer information in the system.
Collaborate with other departments to resolve customer issues efficiently.
Follow process guidelines and adhere to quality standards.
Achieve daily and monthly targets related to email handling and customer satisfaction.

B.TECH , B.Sc, Any Post Graduation freshers are not eligible.
Anyone who attended interview before 30 days are not eligible to attend walkin.

Disclaimer:

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