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Hiring For Senior CSA

Hiring For Senior CSA

Firstsource

0 - 3 years

0 - 2 Lacs

bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

international voice process communication skills broadband excellent communication skills technical support router technical voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

FSL is Hiring!

Role & responsibilities:

Deliver outstanding customer service through international voice support
Resolve customer issues and ensure satisfaction
Communicate clearly and professionally with a global clientele
Maintain accurate documentation of customer interactions

Requirements:

Fluent English communication (spoken & written)
Prior customer support experience preferred
Strong communication and interpersonal skills
Willingness to work in rotational shifts
BE/BTech freshers are eligible with technical knowledge

Benefits:

Competitive salary
Cab facility
Opportunities for professional development
Inclusive and vibrant workplace culture

Interview Process:

Ai bot call & HR Round:
Initial screening and role briefing
Assessment & Live Chat Round:
Skill-based evaluation (support and technical tasks)
Operations Round:
Practical assessment of operational knowledge

ow to Apply:

Contact HR Kank:
6361345172
Email Resume:
Kanak.kumari@firstsource.com
Walk-in Interviews:
Carry your Aadhar card and a copy of your resume (mention
HR - Kanak
)Carry 2-3 copies of resume and mention
HR-kanak
on that.

Important:

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