Job Title: US Customer Support Representative Location: Gurugram & Noida Work Hours: Night Shifts (Aligned with US Time Zones) Experience: 1-4 Years (Freshers with excellent communication skills may also apply) Key Responsibilities: Respond promptly to customer inquiries through calls. Resolve customer complaints and issues with professionalism and empathy. Maintain thorough records of customer interactions, transactions, and feedback. Escalate complex queries to the appropriate internal departments as needed. Meet performance targets related to response time, resolution rate, and customer satisfaction. Required Skills & Qualifications: Excellent verbal and written communication skills in English. 1-4 years of experience in a customer service role. Flexibility to work night shifts. Benefits: Lucrative Compensation Cab facility for pick-up and drop. Health insurance and other benefits. Professional development and training programs. Dynamic and inclusive work environment. If interested, call or drop cv on WhatsApp (Lisha - 7669353843)

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