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Hiring For Airline CS || Upto 32 K In-hand

0 - 5 years

2 - 4 Lacs

Gurugram

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Customer Service Airline Process Travel Process GDS International BPO Inbound Process Inbound Customer Service Aviation Inbound Calls Voice Process Amadeus Inbound Voice Process Customer Support Bpo Voice Customer Care International Voice International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Resolve customer complaints and concerns in a timely and professional manner.
  • Provide accurate information on airline policies, procedures, and services to customers.
  • Escalate complex issues to senior team members or supervisors when necessary.

Desired Candidate Profile

  • 0-5 years of experience in aviation industry.
  • Excellent communication skills with ability to handle international voice process calls effectively.
  • Proficiency in handling inbound voice process calls with high accuracy and efficiency.
  • Ability to work rotational shifts including night shifts as per business requirements.

Perks and Benefits

  • Cabs facilities
  • 5 Days working
  • Travel Allowance
  • Special Allowances

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