Hiring Director :: Domestic Recruitment Delivery

Director - Domestic Recruitment Delivery

Location: Hyderabad

Job Summary:

Key Responsibilities

Lead End-to-End Delivery Operations

• Oversee the complete recruitment lifecycle for multiple clients, ensuring timely and high-quality hiring outcomes.
• Design and implement delivery strategies aligned with organizational goals and evolving client needs.

Team Leadership & Performance Management

• Build, mentor, and lead high-performing recruitment teams.
• Set clear team and individual goals, track performance, and drive accountability.
• Manage and improve team productivity by identifying and removing delays or obstacles in the workflow.
• Establish incentive programs for recruiters and mid-level managers to enhance motivation and results.
• Foster a culture of continuous improvement, learning, and professional growth.

People Management

• Create a positive, performance-driven, and collaborative team environment.
• Address issues related to morale, attrition, or underperformance swiftly and effectively.
• Responsible for people management and availability to ensure no productivity leakage.
• Ensure team stability and consistent delivery without service disruptions.

Operational Excellence

• Monitor and analyze key performance indicators (KPIs) to identify improvement areas.
• Ensure optimal usage of job boards, sourcing channels, and ATS systems to enhance sourcing efficiency and track team performance.
• Continuously refine internal processes to maximize coverage and outcomes.

Client Engagement & Relationship Management

• Interact regularly with clients to ensure satisfaction, alignment, and proactive issue resolution.
• Participate in client review meetings to share updates on hiring progress and team performance.
• Lead quarterly business reviews to present delivery metrics, insights, and strategic plans.

Strategy & Execution

• Design and implement recruitment delivery strategies that align with the companys goals and each client's unique needs.
• Plan for scalability and evolving business demands by proactively adjusting strategies.
• Ensure alignment between recruitment operations and broader organizational objectives.
• Promote a balance between speed, quality, and cost in all hiring efforts.

Forecasting & Resource Planning

• Anticipate future hiring demands based on client needs and market trends.
• Plan and allocate recruitment resources efficiently across teams to meet service-level expectations.
• Make sure recruiters have enough time and are available to avoid delays in hiring
• Adjust team assignments proactively to handle priority shifts and urgent requirements.
  

Qualifications

• Bachelors or Masters degree in any field.
• At least 15 years of strong experience in recruitment with 4 to 5 years as Delivery Lead managing a mid to large sized team of recruiters
• Experienced in Domestic Recruitment (Technical & Non Technical) / RPO & employment laws and practices.
• Experienced in handling Domestic Clients - Direct / Indirect with good understanding of the Domestic Staffing-RPO market / Industry.
• Strong background in recruitment with prior hands-on hiring experience within the staffing industry.
• Excellent communication skills with a confident, professional presence during client interactions.
• Attention to detail, Self-driven, ability to work independently, competitive and passion for success. Ability to persuade
• Outstanding Communication and Convincing Skills
• Strong analytical, mediation and problem resolution skills
• Demonstrated leadership skill with a bias toward action, supporting a culture of ownership and learning
• Proven leadership experience in managing teams and driving results.
  

Key Skills

• Ability to prioritize, multi-task, and deliver in a fast-paced, performance-oriented environment with a strong data and metrics focus.
• Able to grow the business in alignment with company business plans.
• Handling Service Delivery, Operations and Employee Management for both sourcing and recruiting teams
• Ensure that client performance goals are monitored and recruiters achieve performance goals on their clients.
• Maintain adequate oversight on existing clients to consistently maintain a high level of performance
• Anticipate client concerns and proactively resolve them
• Coach top performing employees and assists in grooming them for leadership positions
• Ensure high team productivity at all times
• Ensure recruiting team develops a culture of accountability, pay-for-performance, and respect for all employees while maintaining a pleasant work environment