As the Technology Support Specialist, you will be responsible for managing the day-to-day functions related to technology usage. This includes handling network operations, email systems, and various software applications. Your key responsibilities will involve: - Supporting Mac (macOS and macOS server) and Windows (Desktop/Server) operating systems, as well as iOS devices (iPads) and Google Console - Demonstrating knowledge and providing support for Google Console, Microsoft Console, and AD - Installing new desktop computers, servers, and related equipment such as printers - Troubleshooting and maintaining interactive teaching solutions like boards and projectors - Repairing or replacing malfunctioning computer equipment - Creating, updating, and managing computer images - Upgrading networking equipment as needed - Installing and updating software as required - Ensuring compliance with software license agreements - Addressing telephone system issues and coordinating repair requests - Implementing physical security measures for all computer assets - Keeping inventory records for equipment purchases, placements, repairs, and disposals - Maintaining a comprehensive understanding of all computer-related equipment for efficient troubleshooting and repairs - Performing any other duties as assigned Qualifications required for this role include: - Ability to deploy software using Network/Server/MDM based software installation methods - Effective communication skills to interact with employees - Capability to follow instructions provided in written, diagrammatic, or oral formats - Physical requirements include walking, talking, hearing, using hands, and reaching; vision abilities like close vision and focus adjustment are necessary - An Associate's or Bachelor's Degree in Computer Technology or a related field - Establishing productive relationships with staff at all levels - Physical ability to push, pull, lift, or carry up to 60 pounds - Willingness to work on client sites and potential out-of-state travel for clients outside the Chicago area (optional) Reasonable accommodations will be considered for individuals with disabilities to perform essential job functions.,

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