About Technagy Technagy IT is a relationship-driven Managed Service Provider (MSP) for IT Services based in Texas. We are looking for personnel who can work from the Kochi office. The working hours will be Central Time (USA) from 8 am to 5 pm, Monday to Friday. About the Role We're seeking a motivated Junior Developer to join our team. This role is perfect for someone with a foundation in web development who is eager to grow their skills in a supportive environment. Key Responsibilities · Develop and maintain server-side applications using PHP · Write clean, maintainable code following best practices · Work with MySQL databases to store and retrieve data · Collaborate with front-end developers to integrate user-facing elements · Test and debug code to ensure functionality and performance · Participate in code reviews to improve quality and share knowledge · Document code and project processes Requirements · Proficiency in HTML, CSS, and JavaScript · Experience with MySQL or similar relational databases · Understanding of object-oriented programming concepts · Familiarity with version control systems (e.g., Git) · Ability to work collaboratively in a team environment · Good problem-solving skills and attention to detail · Basic understanding of web development fundamentals Nice to Have · Experience with PHP or similar (Python, JavaScript/Node.js, Ruby, C#, Java, Perl, Go) · Knowledge of MVC frameworks · Experience with front-end frameworks (jQuery, React, etc.) · Familiarity with REST APIs · Basic understanding of web security principles We welcome applicants with diverse programming backgrounds who are eager to learn PHP and contribute to our growing team. Show more Show less
About Technagy Technagy IT is a relationship-driven Managed Service Provider (MSP) for IT Services based in Texas. We are looking for personnel who can work from the Kochi office. The working hours will be Central Time (USA) from 8 am to 5 pm, Monday to Friday. About the Role We're seeking a motivated Junior Developer to join our team. This role is perfect for someone with a foundation in web development who is eager to grow their skills in a supportive environment. Key Responsibilities · Develop and maintain server-side applications using PHP · Write clean, maintainable code following best practices · Work with MySQL databases to store and retrieve data · Collaborate with front-end developers to integrate user-facing elements · Test and debug code to ensure functionality and performance · Participate in code reviews to improve quality and share knowledge · Document code and project processes Requirements · Proficiency in HTML, CSS, and JavaScript · Experience with MySQL or similar relational databases · Understanding of object-oriented programming concepts · Familiarity with version control systems (e.g., Git) · Ability to work collaboratively in a team environment · Good problem-solving skills and attention to detail · Basic understanding of web development fundamentals Nice to Have · Experience with PHP or similar (Python, JavaScript/Node.js, Ruby, C#, Java, Perl, Go) · Knowledge of MVC frameworks · Experience with front-end frameworks (jQuery, React, etc.) · Familiarity with REST APIs · Basic understanding of web security principles We welcome applicants with diverse programming backgrounds who are eager to learn PHP and contribute to our growing team.
Technagy IT is a relationship-driven Managed Service Provider (MSP) based in Texas. We are seeking personnel to work from our Kochi, Kerala office. The working hours will follow U.S. Central Time (8:00 AM – 5:00 PM, Monday to Friday), with shifts as required. Help Desk Specialist (Client Support) Qualification · Any Degree associated with computer science. Job Responsibilities · We are looking to hire a talented Help Desk Specialist who can manage Help Desk tickets in a timely manner. · The responsibilities include responding to customer issues via phone, email, and computer chat, providing customer assistance, documenting customer interactions, and running diagnostics to resolve customer-reported issues. · The Help Desk Specialist will also have to quickly escalate issues he cannot resolve to the next Tier and follow up with customers to ensure problems are resolved. Skills preferred. · Office 365 Administration · RMM Jobs · Active Directory · Server administration · Printer configurations · Mac Device Administration (Addigy) · Network design and administration. · VoIP Management · Back-Up Management · IT Security (KnowB4, SentinelOne, Dark web Monitoring) Experience : 2-4 years
About Us Technagy IT is a relationship-driven Managed Service Provider (MSP) based in Texas, delivering world-class IT services to our clients. We are expanding our global team and looking for a highly skilled Senior L3 IT Support Engineer to join our Kochi office . If you are a senior IT professional who excels at solving complex problems and wants to be the final point of escalation for our clients, we want to hear from you. The Role We are seeking a highly experienced Senior L3 Support Engineer to be a top-tier technical resource for our team. You will be responsible for handling the most complex technical issues, managing advanced server, network, and cloud infrastructure, and serving as the final escalation point for our service desk. This role requires a high degree of technical autonomy and the ability to manage and resolve high-priority incidents with minimal supervision. Important: This position is based in our Kochi office and supports our US-based clients. Work Hours: 8:00 AM to 5:00 PM Central Time (USA), Monday to Friday. What You'll Do (Key Responsibilities) Serve as the final escalation point for all complex technical issues across infrastructure, applications, and security. Server, Cloud & Virtualization: Perform comprehensive Active Directory (AD) server management , including group policy, permissions, and user/device management. Manage, maintain, and troubleshoot virtualized environments ( VMware ESXi ) and Remote Desktop (RDP) Servers. Support and manage hybrid cloud environments, demonstrating strong capabilities in Microsoft Azure and AWS . Expertly administer and provide Level-3 support for the Microsoft 365 ecosystem , including all O365 tools and securing the environment with Microsoft Defender . Network & Security: Configure, manage, and troubleshoot advanced network infrastructure, including Fortinet, Cisco, and Meraki firewalls . Proactively monitor, investigate, and resolve security threats using modern security tools ( EDR, MDR, SIEM ). Utilize tools like Huntress to identify and remediate threats, demonstrating a deep understanding of security threat resolution. Manage DNS , including website hosting configurations and deployments. Diagnose and resolve complex LAN/WAN and VPN connectivity issues. Application & OS Support: Provide advanced support for business-critical applications, including troubleshooting QuickBooks, Adobe Creative Suite, and Autodesk Revit . Master and troubleshoot all major operating systems: Windows, macOS, and Linux . MSP Operations: Utilize, manage, and optimize our core MSP toolset, including RMM tools and Datto Platforms (BCDR, SaaS Protection). Lead NOC monitoring efforts, proactively identifying and addressing potential infrastructure problems. Meticulously document all investigations, time entries, and solutions in our service ticketing system. What You Bring (Skills & Qualifications) Experience: 6+ years of previous technical support experience, ideally within an MSP environment. Certification: You must have at least one (1) active technical certification (e.g., Microsoft, Cisco, Cisco Meraki, Fortinet, AWS, VMware, etc.). Education: Any Degree. Professional Skills: A "must-have": The ability to work with little supervision and take ownership of complex assignments. Excellent communication skills for interacting with US-based clients. A confident, analytical, and professional approach to troubleshooting. Technical Skills: Expert-level knowledge of the technologies listed in the responsibilities section. Deep experience in advanced troubleshooting, hardware configuration, and mobile device support (iOS, Android). Proficiency in supporting VoIP phone systems.
Technagy IT is a relationship-driven Managed Service Provider (MSP) for IT Services based in Texas. We are looking for personnel who can work from our Kochi office . The working hours will follow Central Time (USA) — from 8 AM to 5 PM, Monday to Friday . About the Role We’re seeking a skilled Python Developer with a minimum of 2 years of experience in backend or full-stack development. This role is ideal for someone who enjoys solving complex problems, building efficient systems, and working collaboratively within a global team. Key Responsibilities Design, develop, and maintain server-side applications using Python Write clean, efficient, and maintainable code following best practices Work with relational databases such as MySQL or PostgreSQL Integrate APIs and third-party services Collaborate with front-end developers to connect backend logic to user-facing components Perform unit testing, debugging, and performance optimization Participate in code reviews and team discussions to improve code quality Create and maintain technical documentation for projects Requirements Minimum 2 years of hands-on experience in Python development Solid understanding of object-oriented programming (OOP) concepts Experience with Flask , Django , or similar Python web frameworks Good understanding of RESTful API design and integration Proficiency in SQL and relational databases Familiarity with version control systems (Git/GitHub) Strong problem-solving abilities and attention to detail Ability to work effectively within a team and across time zones Nice to Have Experience with front-end frameworks (React, Vue.js, or similar) Familiarity with MVC or MVT frameworks Knowledge of Docker , CI/CD pipelines , or cloud environments (AWS, Azure) Understanding of web security principles and secure coding practices Exposure to asynchronous programming (e.g., asyncio, Celery)
Location: Kochi, Kerala (On-site) Job Type: Full-time Schedule: US Central Time (8:00 AM – 5:00 PM CST) / Night Shift in India About Technagy Technagy IT is a relationship-driven Managed Service Provider (MSP) for IT Services based in Texas. We are looking for personnel who can work from the Kochi office. The working hours will be Central Time (USA) from 8 am to 5 pm, Monday to Friday. About the Role We are seeking an experienced Senior Python Developer to join our growing team. This role is perfect for a seasoned professional with deep expertise in backend development who is ready to take ownership of complex projects and provide technical leadership in a supportive environment. Key Responsibilities Architect, develop, and maintain scalable server-side applications using Python (Django/Flask/FastAPI). Write efficient, reusable, and testable code following PEP 8 standards and best practices. Design and optimize database schemas (SQL/PostgreSQL) for maximum performance and reliability. Collaborate with front-end developers to integrate user-facing elements with server-side logic. Troubleshoot and debug complex production issues; perform root cause analysis. Conduct code reviews to ensure code quality, security, and maintainability. Mentor junior developers and share technical knowledge with the team. Create and maintain technical documentation for new and existing features. Requirements 5+ years of professional experience in Python development. Strong proficiency in at least one high-level Python web framework (Django, Flask, or FastAPI). Deep understanding of object-oriented programming (OOP) and design patterns. Extensive experience with relational databases (MySQL or PostgreSQL) and ORM libraries. Proficiency with version control systems (Git) and branching strategies. Experience in designing and building RESTful APIs. Strong problem-solving skills and the ability to work independently in a fast-paced environment. Excellent communication skills for collaborating with the US-based team. Nice to Have Experience with Cloud platforms (AWS, Azure, or Google Cloud). Familiarity with containerization tools (Docker, Kubernetes). Knowledge of CI/CD pipelines. Experience with front-end technologies (React, Angular, or Vue.js). Familiarity with NoSQL databases (MongoDB, Redis). Understanding of Microservices architecture.