Job Type: Full-Time | Location: Remote (India) We’re looking for a Helpdesk Technician to provide remote IT support to our team in India. This entry-level role is ideal for someone with solid basic IT knowledge and hands-on troubleshooting experience. Key Responsibilities: Provide remote end-user support for desktops, laptops, and peripherals. Troubleshoot issues related to Microsoft 365 , Teams, OneDrive, and email. Handle backup, system updates, and basic cybersecurity tasks. Resolve common hardware/software problems and escalate complex cases. Maintain documentation of support activities and ensure timely issue resolution. Requirements: Good understanding of Windows/Mac OS , Microsoft 365 , and network basics (Wi-Fi, VPN) . Experience providing remote IT support and basic cybersecurity awareness. Strong troubleshooting and communication skills. Ability to work independently and ensure smooth tech operations for users. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work from home
Job Type: Full-Time | Location: Remote (India) We’re looking for a Helpdesk Technician to provide remote IT support to our team in India. This entry-level role is ideal for someone with solid basic IT knowledge and hands-on troubleshooting experience. Key Responsibilities: Provide remote end-user support for desktops, laptops, and peripherals. Troubleshoot issues related to Microsoft 365 , Teams, OneDrive, and email. Handle backup, system updates, and basic cybersecurity tasks. Resolve common hardware/software problems and escalate complex cases. Maintain documentation of support activities and ensure timely issue resolution. Requirements: Good understanding of Windows/Mac OS , Microsoft 365 , and network basics (Wi-Fi, VPN) . Experience providing remote IT support and basic cybersecurity awareness. Strong troubleshooting and communication skills. Ability to work independently and ensure smooth tech operations for users. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Work from home