Home
>
Jobs in navi mumbai
>
Kplus Infotech
>
Helpdesk Executive

Helpdesk Executive

Kplus Infotech

1 - 5 years

2 - 3 Lacs

navi mumbai mumbai (all areas)

Posted:None| Platform:

Apply

Skills Required

excel report preparation communication skills customer queri problem solving skills team work coordination listening skills complaint handling query resolution customer service orientation follow ups

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring for Helpdesk Executive at KPlus Infotech Pvt Limited

Key Responsibilities:

Handle incoming customer calls professionally and efficiently.
Coordinate and assign calls to the appropriate IT Hardware Engineer.
Accurately document customer interactions and solutions provided.
Collaborate with colleagues to resolve issues and escalate complex problems when necessary.

Qualifications:

Experience in customer or technical support.
Strong communication skills and ability to work effectively in a team.

Shift Timings:

Working Days:

Interested candidates can come directly for an interview.

Interview Venue:

Interview Schedule:

Date:

Monday to Friday
Time:

10:00 AM - 04:00 PM

Contact Person:

More Jobs at Kplus Infotech

HR Generalist

mumbai

1.0 - 4.0 yrs

INR 2 - 3 Lacs

Helpdesk Executive

navi mumbai, mumbai (all areas)

1.0 - 5.0 yrs

INR 2 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.