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Helpdesk Executive Kplus Infotech

1.0 - 5.0 years

2 - 3 Lacs

navi mumbai, mumbai (all areas)

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We are hiring for Helpdesk Executive at KPlus Infotech Pvt Limited Key Responsibilities: Handle incoming customer calls professionally and efficiently. Coordinate and assign calls to the appropriate IT Hardware Engineer. Accurately document customer interactions and solutions provided. Collaborate with colleagues to resolve issues and escalate complex problems when necessary. Qualifications: Experience in customer or technical support. Strong communication skills and ability to work effectively in a team. Shift Timings: 9:30 AM - 6:00 PM Working Days: Monday - Saturday Interested candidates can come directly for an interview. Interview Venue: 42, 1st Floor, Sarvodaya Industrial Estate, Off M...

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