Head Of Operations

Key Areas of Responsibility

• Liaising with suppliers and Transport companies.
• Planning, coordinating and monitoring the receipt and dispatch of goods.
• Recommend a viable budget that ensures optimum excellence in service.
• Developoperational strategies to ensure excellence and customer satisfaction.
• Planning and controlling change.
• Managing quality assurance programmes.
• Researchingnew technologiesand alternative methods of efficiency.
• Setting and reviewing budgets and managing cost.
• Overseeing inventory, distribution of goods and facility layout.
• The constant use of Red sky in planning, budgeting and forecasting operational trends.
• Organizing the recruitment and training of staff, as well as monitoring staff performance and progress.
• Motivating and encouraging teamwork, within the workforce to ensure productivity targets are met or exceeded.
• Maintaining standards of Health and safety, hygiene and security in the work environment. Ex: Ensure that shipments are stored safely.
• All vendor invoices are checked and approved within set time.
• Utilize Redsky as the primary tool for warehouse Management.
• Ensure process are driven as prescribed by Process Manual (ISO9001:2000/14001:2004/OHSAS:2004).

Education and Background

• Business degree or related professional qualification.
• Experience in all aspects of planning and implementing sales strategy.
• Technical sales skills
• Proven experience in customer relationship management
• Experience in managing and directing a sales team
• Relevant product and industry knowledge.
• Excellent written and verbal communication skills.
• Problem analysis and problem-solving.
• Team-leadership.
• Formal presentation skills.
• Any Service Industry/Logistics Industry/Relocation Industry
• A minimum of 8 to 12 years experience in the same role. 
• Preferably from within logistics or similar industry
• Candidates who can join on immediate basis will be given preference