Head of Operations

Role Overview: As the Head of Operations at Bannstudio, you will be responsible for overseeing the daily business functions for an Australian-based client. Your role will require strong English proficiency, excellent communication skills, and operational leadership experience with modern workflow tools. You will lead and streamline day-to-day operational workflows, manage internal and client communications, utilize tools like Slack, ClickUp, and CRM systems to monitor tasks, track project progress and team performance through micromanagement, ensure timely reporting to stakeholders, and continuously improve operational systems. Key Responsibilities: - Lead and streamline day-to-day operational workflows. - Professionally manage internal and client communications, primarily through email. - Utilize Slack, ClickUp, and CRM systems to monitor and coordinate tasks. - Track project progress and team performance through detailed micromanagement. - Ensure timely reporting and updates to stakeholders. - Continuously improve operational systems and processes. Qualifications Required: - Minimum 3 years of experience in operations or project management. - Excellent proficiency in English (both written and verbal). - Strong command of email etiquette and business communication. - Practical experience using tools such as Slack for team communication, ClickUp or similar tools for project/task tracking, and CRM platforms like HubSpot, Zoho, etc. - Attention to detail and ability to manage multiple moving parts. - Experience in micromanagement and performance tracking. About Bannstudio: Bannstudio is a digital and creative agency that collaborates with global brands on design, development, and digital growth. The company focuses on building a culture of ownership, performance, and creative freedom. (Note: Additional details about the company were not provided in the job description.),