Head of Operations and Engineering (Food Processing Equipment )

Role & responsibilities:

• Engineering & Design:

  Evaluate customers engineering and process requirements across mechanical, instrumentation, electrical, and food engineering domains. Lead engineering and design process based on customer specifications, with full accountability for technical validation & approvals from customers.

• Quality & Efficiency Focus:

  Be fully accountable for delivery of quality, to the satisfaction of customers, in terms of equipment performance, precision, efficiency, safety & life cycle management. Implement robust quality systems, policies and performance metrics.

• Vendor Development & Negotiation:

  Develop competitive vendors across mechanical, instrumentation, electrical, and automation domains and drive commercial negotiations to optimize cost, time, delivery & quality

• Project Execution & Management:

  Lead the full project lifecycle from - Design approval, Continuous quality monitoring, Factory Acceptance Test, User Acceptance Testing, Installation, Commissioning, Operations & maintenance.

• Breakdown response & resolution:

  Build adequate customer service systems to ensure immediate response & resolution of breakdowns, minimizing downtime & safeguarding operations

• Leadership:

  Build a multi-disciplinary operations team across design, supply chain, installation, maintenance & customer support.

Preferred candidate profile

• Education

  : Mechanical Engineering (BTech/MTech). [Instrumentation/Food Engineering preferred].

• Experience

  : 12-18 years in operations management. The candidate should have extensively worked in customer-facing technical engagements with high focus on delivery of Customer quality (performance, efficiency, safety) together with exposure in design, installation & maintenance.

Skills:

• Leadership to build-from-scratch and scale in fast-paced start-up environments,
• Strong commercial negotiation skills and
• Entrepreneurial mindset - Nimble, Customer-focused, Quality-driven, and Make-it-Happen approach.