General Manager ( Operations & Expansion )

GENERAL MANAGER GROWTH & EXPANSION

Kakal Kai Ruchi (KKR) Group | Target: 10 100 Outlets by 2030 | 400 Cr Vision

Role Overview

General Manager (GM)

Organizational Hierarchy

Chairman & Founder (KKR Group)

(Include a visual org chart in deck with color-coded divisions for Operations, Franchise, Kitchen, Marketing.)

Key Responsibilities

1. Strategic Expansion & Business Development

• Lead and execute the

  Pan-India expansion plan

  targeting

  100 outlets by FY2030

  .
• Develop the

  FOCO & FOFO franchise framework

  , investment structure, and ROI models.
• Identify and negotiate strategic real estate and franchise partner opportunities.
• Oversee

  Master Franchise

  setup and ensure investor compliance with brand standards.

2. Operational Excellence

• Drive outlet-level profitability with

  12–20% EBITDA margins

  across all clusters.
• Maintain

  food cost between 33–43%

  and

  employee cost 15–20%

  benchmarks.
• Oversee

  supply chain optimization

  , central kitchen efficiency, and vendor performance.
• Implement

  standardized SOPs

  , audits, and periodic quality reviews.

3. Brand & Customer Experience

• Uphold the

  KKR brand promise

  — Authentic, Hygienic, Homely South Indian Cuisine.
• Ensure average

  customer rating 4.4

  and audit scores

  above 80%

  across outlets.
• Coordinate with marketing and PR teams for

  pan-India campaigns and digital branding.

4. Financial & Investor Relations

• Collaborate with promoters to attract

  100 Cr in strategic investments

  for expansion.
• Prepare business reports, performance dashboards, and investor updates.
• Support valuations, feasibility studies, and funding presentations for new outlets.

5. Team Leadership & Training

• Build, lead, and mentor a high-performance cross-functional team of 100+ staff.
• Conduct

  training programs

  on KKR’s service ethos, product knowledge, and operations.
• Develop performance-linked incentive plans aligned with revenue and profit goals.

Job Knowledge – Indian Cuisine Expertise

• Deep understanding of

  Indian, Coastal, and Regional Indian cuisines

  , including product sourcing, standardization, and flavor consistency.
• Hands-on knowledge of

  menu engineering

  ,

  portion control

  ,

  recipe costing

  , and

  production planning

  in large-scale kitchens.
• Familiarity with

  food safety standards (FSSAI)

  , hygiene audits, and traditional cooking techniques adapted to modern kitchen operations.
• Experience in introducing regional Indian culinary themes across multi-city operations.

Qualifications & Experience

• Education:

• Bachelor’s Degree in Hotel Management / Culinary Arts / Business Administration
• MBA or PG Diploma in Hospitality / Food Business Management (preferred)

• Experience:

• Minimum

  10–15 years

  in F&B / QSR / Restaurant chain management
• Proven success in scaling multi-outlet brands (national or regional level)
• Strong background in

  South Indian cuisine operations

  preferred
• Experience in

  franchise development, brand growth, and central kitchen operations

Key Performance Indicators (KPIs)

KPI Area

Target

Outlet Revenue Growth

Achieve 15–20% YoY growth

Profitability

Maintain 12–20% EBITDA margin

Food Cost

Maintain 33–43% range

Employee Cost

Maintain 15–20% range

Customer Rating

4.4 average

Audit Compliance

80% score

Franchise Growth

1–2 new closures per quarter

Investor Reporting

Timely & accurate submission of MIS reports

Compensation & Incentive Highlights

• Competitive monthly salary package with

  performance-linked incentives up to 80% of base pay

  .

• Quarterly & Annual bonuses

  based on revenue, profitability, and franchise growth.
• Long-term incentive plan linked to

  company valuation and expansion milestones

  .

Vision Fit

Kakal Kai Ruchi’s transformation into a 400 Cr national brand

We’re Expanding! Kakal Kai Ruchi is on a Mission to Scale Nationwide

Kakal Kai Ruchi (KKR)

To lead this ambitious growth, we’re looking for a dynamic and experienced:

General Manager – Growth & Expansion (Pan India)

Role Snapshot:

Key Responsibilities:

Who We’re Looking For:

Qualification:

growing Indian brands globally

careers@kakalkairuchi.com

We’re Growing. Join the KKR Revolution!

10 to 100 outlets by 2030!

General Manager (Pan India Expansion)

Strong in Indian cuisine & restaurant operations?
Proven leader in F&B growth and franchise management? Then this role is for YOU!

Location: Bengaluru | Salary: Competitive + Growth Incentives

Apply now: careers@kakalkairuchi.com
#KKR #WeAreHiring #FoodBusiness #RestaurantChain #FandB #SouthIndianCuisine #Leadership #FranchiseGrowth #JoinTheJourney