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Head of IT Application Management and Support

Head of IT Application Management and Support

Watson Pharama

20 - 22 years

35 - 40 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

IT services Head Business Development ERP Application management Pharma Project management Project planning IT operations Information technology Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Head of IT Application Management and Support Job Details | Teva Pharmaceuticals Find a Career With Purpose at Teva

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Area of Interest Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Head of IT Application Management and Support Jul 15, 2025 Bangalore, India, 560064

Who we are

The opportunity

Accountable and responsible for the management and support of all global IT applications.
Responsible for ensuring end-to-end business continuity support for Teva s global systems worldwide.
Ensures a strong customer focus and high-quality service delivery to all business units.
Primary responsibility includes managing operations and changes across all global and regional applications at Teva, supporting approximately 36,000 users.
To ensure all production systems and services are available to the global user base and operate within agreed and formalized service levels.
All other ERP and non-ERP environments required by the deployment and change activities are available to the appropriate user base and operate within agreed and formalised service levels.
Transition projects from delivery to support teams.
Manage the relationships with third party organizations and drive their performance so they meet Teva requirements. This will include managing supplier resources and contracts.
In addition, manage and provide Information Lifecycle Management Services.

How you ll spend your day

The Head of Application Management and Support is a member of the IT Operations and Architecture leadership team.
Leads a team with approximately 10 direct reports and around 70 Teva employees reporting indirectly. Additionally, oversees about 350 external employees through outsourced contracts.
Holds budget accountability of approximately USD 20 million.
Establish and govern an enterprise technology vision consistent with integration, synergy and business strategic objectives.
Accountable for managing, planning, and executing the application management strategy.
Responsible for the full lifecycle management of approximately 250 global applications.
Accountable for IT applications and the underlying platforms including databases and SAP Basis services. GRC services are also part of the role.
Responsible for development and implementation of small and large enhancements for applications.
Partnership with IT Security, to assess infrastructure threats and vulnerabilities by implementing safeguard recommendations to harden and mitigate risks.
Evaluate new technologies and recommend improvements to existing computer systems and applications.
Ensure adherence and compliance with standardized methods, tools, procedures and policies established by the global and corporate teams.
Improve the cost-efficiency of IT operations without compromising on quality.

Your experience and qualifications

Over 20 years of experience in the pharmaceutical or related industries.
Proven global experience in leading large-scale IT organizations.
Demonstrated and sustained success in delivering complex IT services to a diverse client base.
Proven experience in project planning, methodology, budget and AOP.
Ability to lead large-scale organizations (approximately 500 employees), including senior leadership teams.
Understanding of pharmaceutical operations, business processes, and related solutions.
Experience managing global business applications teams.

Skills and Capabilities

Strong leadership capabilities

Project management expertise

Ability to thrive in a dynamic and evolving environment

Strong stakeholder management orientation

Effective planning and execution skills

Structured and organized approach

Travel Requirements

This position requires international travel as needed.

Excellent and fluent in English reading, writing, and speaking.

VP IT Operations

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