Head Information Technology Operations

ti Steps

2 - 5 years

3 - 7 Lacs

hyderabad chennai bengaluru

Posted:-1 days ago| Platform:

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Skills Required

opex it planning manufacturing plant it operations information technology isms sap erp it roadmap roi commercial acumen

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

Head of Information Technology Operations

Key Responsibilities:

Lead and manage the IT Operations team responsible for infrastructure, network, data centers, cloud services, and enterprise systems.
Develop and implement IT operational strategies, policies, and procedures to support business objectives.
Ensure the availability, reliability, and performance of IT systems and services through proactive monitoring and incident management.
Drive continuous improvement initiatives to optimize IT operations, automate processes, and reduce costs.
Oversee IT service management (ITSM) including change management, problem management, and service level agreements (SLAs).
Manage vendor relationships, contracts, and third-party service providers.
Lead disaster recovery and business continuity planning, ensuring preparedness and regular testing.

Preferred Qualifications:

Certifications such as ITIL Expert, PMP, CISSP, or equivalent.
Experience leading digital transformation and cloud migration projects.
Knowledge of automation tools and infrastructure-as-code.
Familiarity with DevOps practices and tools.
Experience working in a fast-paced, agile environment.

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