Head - Centre of Excellence (Supply Chain)

Job Title: Head - Centre of Excellence (COE)

Function: SCM - COE

Location

Purpose of the Job

'jobs never done before

Head of COE for Supply Chain

At CoE, You will Get to:

• Own end-to-end responsibility of health and roadmap of innovation & automation strategy, change management support to Supply Chain Processes
• Interact with business users and capturing their requirements, defining detailed strategic objectives and connecting with the Organization vision and strategic plan.
• Ensure hygiene for Supply Chain operations - govern processes for problem management, capacity management, and change management
• This is a leadership position and will be part of the Supply Chain leadership at Airtel. The role will be required to work with a wide network of cross functional stakeholders to drive the Strategic Business Agenda.
• Recommend, own & drive Digital Transformation roadmap
• Manage & mentor a team
• Ensure system driven solution to address audit observations
• Collaborate & influence for changes in the system for process simplification & digitization

Deliverables (key responsibilities)

Digital Transformation agenda:

• Ask of improving Digital quotient within SCM function, recommend, own and drive the adoption of new digital capabilities for better processes, efficiencies and user experience
• Overall co-ordination from concept to actual implementation in agile way
• Embedding new digital capabilities in people and processes for continuous improvements
• Review & governance of strategic initiatives as per the plan.
• Demonstrate thought leadership to bring new digital intervention with Outside In approach

Operations (Business as usual):

• Should have experience to advocate simplification in the new requirements or while addressing pain areas in the current processes
• Review team deliverables as per outlined SLAs for operational excellence
• Prioritization of new developments in line with value delivery, impact across line of businesses etc.
• Conducting Stakeholder Surveys & Pain Point Identification
• Systematic solution for Audit observations

Collaborate with Engineering Team to enhance ERP & SCM applications:

• Alignment on new development prioritization
• Explore existing solution for cross utilization in SCM area
• Provide input as required and implement the enhancements on specific projects. Also required to give strategic design inputs before start of solution development.
• Construct strategies in close coordination with the Business team and respective vertical heads to achieve functional & business objectives

Program Management & Business Head Support:

• Supporting decision making abilities by conducting detailed analysis on key strategic issues; conducting internal and external analysis and research to formulate strategic opinions and recommendations
• Plan, coordinate & minute the strategic reviews and update on status of various initiatives to ensure deployments are taken place as per the plan.
• Review and monitor various key programs to ensure consistency with defined objectives

Demonstrate (Key competencies)

• Strong Analytical and Data Interpretation Skills
• Design thinking
• Multi-Tasking Skill
• Navigating change
• Strong Communication skills - Both written and verbal
• Portfolio & Program Mgt skills an added advantage.
• Excellent organizational, interpersonal and networking skills.
• Thought leadership

Educational Level

PG – MBA in Supply Chain Management / Operations Management (preferred) form tier 1 institute

Working Experience

• 10-15 yrs. of experience in SCM processes
• Exposure in ERP/System deployments in SCM like OTM, WMS etc
• Should have experience in deployment of “Digital Technologies” within SCM.