Head - Business Operations

Position Title

Head – Business Operations

Location:

Chennai, Shollinganallur

Position Overview

We are looking for a driven and detail-oriented professional to join our team as a Head – Business Operations. This role is ideal for someone with 3–6 years of experience who brings a “doer” mindset and thrives in a fast-paced, execution-focused environment. The role will focus on Performance Management, Policies & Compliance, and Talent Operations.

Experience Level

Special Skills Required

• Lead and coordinate daily company operations and administrative activities to ensure seamless functioning across departments.
• Partner with finance and admin teams to ensure alignment of operational processes, track expenses, and enforce budget adherence
• Identify opportunities for cost optimization, driving efficiency through streamlined systems and process improvements.
• Oversee people operations, including onboarding, exit processes, HRIS management, policy compliance, and internal communications.
• Manage the full performance management cycle - goal setting, ongoing feedback, appraisals, and calibration—with managers and leadership.
• Drive the development of performance dashboards and data-driven insights to support strategic decision-making.
• Support recruitment activities in line with evolving business needs, ensuring timely and effective hiring
• Ensure accurate payroll inputs, benefits administration, and timely HRIS updates.
• Facilitate cross-functional coordination to enhance productivity and ensure process consistency across teams.
• Provide administrative and operational support in executing people-related initiatives and systems.