Posted:11 hours ago|
Platform:
Work from Office
Full Time
The PMO Lead managing PMO associates is a strategic and operational leader responsible for overseeing project governance, execution, and stakeholder alignment within a BPO environment. This role ensures the successful delivery of client and internal initiatives by driving IT enablement for system updates, managing change and incident processes, and ensuring seamless coordination across departments including IT, HR, Admin, and Finance. The PMO Lead plays a critical role in managing client visit programs, overseeing hiring coordination and workforce planning, and ensuring timely performance monitoring and PIP tracking. They are accountable for project-level financial oversight, procurement, and asset management, while also championing employee engagement through structured events and recognition programs. Additionally, the PMO Lead drives the adoption of tools and technologies that enhance operational efficiency and reporting accuracy. This role demands strong leadership, cross-functional collaboration, and the ability to manage multiple priorities in a fast-paced, client-focused environment. Stakeholder Communication: Maintain proactive communication with internal departments such as IT, HR, Admin, Legal, Facility & ODC, and Finance. Ensure alignment and timely updates on project-related developments. Tool & Technology Enablement: Support the rollout and adoption of project management tools and technologies. Provide training and ensure teams are equipped to use tools effectively for reporting and collaboration. Employee Engagement Initiatives: Plan and execute employee engagement activities at the project level, including milestone celebrations, team-building events, and recognition programs. Project Financial Support: Assist in managing project budgets, tracking expenditures, and preparing financial reports. Ensure financial discipline and support cost optimization efforts. Procurement & Asset Coordination: Coordinate procurement of project-related assets and manage inventory in collaboration with Admin and IT. Ensure timely availability and proper tracking of resources. Presentation & Facilitation Lead the presentation of business reviews. Highlight key achievements, challenges, and action plans.
HCLTech
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