22 Handling Complaints Jobs

Role Overview You will be working as a full-time on-site Travel Sales Expert for Quampetence, located in Gurgaon. Your main responsibility will be to manage client travel inquiries, plan and sell transportation, accommodations, insurance, and other travel services. Your tasks will also include providing potential customers with travel information and itineraries, arranging domestic and international travel packages, handling customer complaints, and processing refunds and cancellations to ensure a positive customer experience. Key Responsibilities - Manage client travel inquiries and sales of transportation, accommodations, insurance, and other travel services - Provide potential customers w...

As a candidate for this role, you will be responsible for handling complaints and negotiations, compiling and analyzing data to identify trends, and building long-lasting, mutually beneficial relationships with external contacts and internal departments to enhance the customer experience. It is important for you to stay updated on company offerings and industry trends to excel in this position. **Key Responsibilities:** - Handling complaints and negotiations effectively - Compiling and analyzing data to identify trends - Building and maintaining strong relationships with external contacts and internal departments - Staying up-to-date on company offerings and industry trends **Qualifications ...

As a Duty Engineer in the Property and Asset Management business in Hyderabad, your primary responsibility will be to ensure the smooth operation of all technical services during your shift. You will oversee the maintenance of technical assets in the building, lead the engineering team, and support the Property Manager or Assistant Property Manager in coordinating technical issues with clients and occupants. Key Responsibilities: - Managing electromechanical/utilities services with the technician team - Implementing planned preventive maintenance - Conducting regular site inspections for risk assessment - Reviewing and guiding subordinate staff - Documenting assets under defect liability per...

You will be working for a rapidly growing company that represents various MNC companies from Europe and USA, particularly in the field of Power & Energy, Oil, and Gas. Your role as a Service Coordinator will involve the following responsibilities: - Handling emails and drafting independently. - Coordinating with clients to ensure site readiness, access, and job requirements. - Scheduling and assigning service jobs to field engineers based on priority and availability. - Tracking and monitoring daily progress of service jobs and updating internal systems accordingly. - Preparing and maintaining service reports, job sheets, and customer feedback. - Routinely following up with customers to ensu...

As a Sales Representative, you will be responsible for closing sales deals via client visits and maintaining good customer relationships. You must be an excellent communicator with superior people skills, comfortable presenting products or services over the phone, and adept at handling complaints and doubts. Your key responsibilities will include: - Contacting potential or existing customers to inform them about a product or service. - Answering questions about services provided by the company. - Entering and updating customer information in the database. - Taking and processing orders accurately. - Handling grievances to maintain the company's reputation. - Going the extra mile to meet sale...

In the role of Software Consultant - Sales at REDVision Computer Technologies Pvt. Ltd., you will be responsible for initiating and managing relationships with customers, communicating the benefits of the company's products to drive sales, and acting as the primary point of contact between the business and its prospects or clients. Your key responsibilities will include: - Cold Calling, Lead Generation, Approaching Client and Closing Deals - Scheduling Demos, Client Interactions, Proposals and Onboarding Client - Setting sales goals, developing sales strategies, and researching prospects for lead generation - Participating in Training for Sales Department and collaborating with team members ...

You are seeking a Food and Beverage Supervisor for Ayur Bethaniya Ayurveda Hospital. As a candidate, you should possess a minimum of 2 to 3 years of experience in F&B. Proficiency in English, Hindi, and Malayalam is required, with the ability to read and write in Malayalam. Immediate appointment is available with a salary range of Rs.20,000/- to Rs.25,000/- per month. Your responsibilities will include: - Demonstrating good knowledge of guest satisfaction, cleanliness, customer service, guest service, food handling, and handling complaints related to service delivery and resolution. The benefits of this position include: - Food and accommodation will be provided. If you are interested in thi...

As a Software Consultant - Sales at REDVision Computer Technologies Pvt. Ltd., you will play a crucial role in initiating and managing relationships with customers to drive sales of the company's products. Your responsibilities will include cold calling, lead generation, approaching clients, and closing deals. You will be involved in scheduling demos, client interactions, proposals, and onboarding clients. Additionally, you will set sales goals, develop sales strategies, research prospects, and generate leads. Participation in training for the sales department will be a key aspect of your role. You will prepare and deliver presentations on products and services, negotiate and close deals, ha...

The Assistant Manager - Front Office is responsible to assist the Room Division Manager in managing the day-to-day operation of the Front Desk at the hotel.

As a Service Support professional at our company, your role will involve handling complaints, installation, and commissioning activities across PAN INDIA. Your responsibilities will include: - Acknowledging complaints and requesting detailed information such as invoice copies and nature of the complaint from clients. Once the details are received, you will escalate the requests to the appropriate team. - Analyzing issues, corresponding with clients via email, and coordinating to resolve the complaints efficiently. - Following up with clients regularly for updates through calls and emails. If necessary, arranging virtual guidance calls with our engineers. - Sending service quotations, Perform...

We are looking for Customer Support Executives to join our team in Ambattur, Chennai. As a part of the International Semi Voice Process, you will be responsible for interacting with customers through voice or non-voice channels, addressing inquiries, concerns, and providing solutions for their queries. We welcome both Freshers and Experienced candidates for this position. Your role will involve answering calls, emails, and chats from customers, ensuring a positive customer experience by resolving issues and complaints in a professional manner. You will also be responsible for explaining our company's products, services, and policies to customers effectively. The ideal candidate should be pro...

As a Client Service Management professional at our Nagpur location, you will be responsible for building and maintaining relationships with clients. Your role will involve resolving issues and handling complaints in a timely and efficient manner to ensure client satisfaction. Monitoring and reporting on client satisfaction metrics will also be a key aspect of your job. Additionally, you will collaborate closely with internal teams to address client needs and concerns effectively. Your contribution to generating new business opportunities will be highly valued as part of our team. This is a full-time position that operates on a day shift at our Nagpur office. If you possess a Bachelor's or Ma...

The Customer Service Executive plays a crucial role in addressing customer queries and complaints to guarantee a superior level of customer satisfaction. Additionally, the role involves offering guidance and training to customers to enhance their overall experience. If you are interested in this position, please send your resume via email to hr@wizxl.com or visit us in person at Unit 434, 4th Floor, Patel Avenue, Near Gurudwara, Ahemdabad, Gujrat, India.,

The Cafe Supervisor role at Wildbean Cafe in Nagpur is a full-time on-site position where you will be responsible for overseeing daily operations, ensuring customer satisfaction, managing staff, and maintaining quality standards. Your key responsibilities will include scheduling staff, training new employees, handling customer complaints, managing inventory, and ensuring compliance with health and safety regulations. Additionally, you will play a role in marketing and promotional activities aimed at attracting and retaining customers. To excel in this role, you should possess strong leadership and supervisory skills, have experience in customer service and complaint resolution, be knowledgea...

As a Sales Executive, you will play a crucial role in supporting the business activities and growth of our company. Your main responsibilities will include identifying sales opportunities, engaging with potential clients, delivering presentations, and ensuring customer satisfaction through effective communication and negotiation. Your key duties will involve conducting market research to understand customer needs, proactively seeking new sales prospects via various channels, arranging meetings with clients to address their requirements, presenting products and services, compiling sales reports, managing stock availability, representing the company at events, finalizing deals, and collaborati...

As a customer support specialist related to software, you will play a crucial role in assisting customers with technical issues or inquiries regarding the company's software products and services. Your responsibilities will include troubleshooting technical issues, educating customers on product usage, addressing customer complaints professionally, and collaborating with teams to enhance the product or service based on customer feedback. Additionally, you will be responsible for documenting technical issues, analyzing reports for system improvements, communicating with customers via phone or messaging platforms, assisting customers in diagnosing issues over the phone, and guiding customers o...

As a Travel Consultant, you will be responsible for designing itineraries, costing, making hotel bookings, arranging visas, and more to provide exceptional inbound and outbound holiday packages to customers. Your role involves handling customer inquiries, following up with clients, and ensuring the highest level of customer satisfaction. You will need to customize existing holiday packages or create new ones based on the specific needs of each customer. Researching suitable holiday destinations to enhance our portfolio and presenting recommendations to customers while addressing any travel accessibility concerns will be part of your daily tasks. Collaborating with tour operators to ensure cu...

As a Software Consultant - Sales at REDVision Computer Technologies Pvt. Ltd., you will be playing a crucial role in initiating and managing relationships with customers. Your primary responsibility will be to effectively communicate the benefits of our products to drive sales. You will serve as the key point of contact between our business and potential clients, as well as provide support to existing clients by offering information and assistance related to our products and services. It will be your duty to take the initiative in generating leads through various methods, including social media. Your responsibilities will include cold calling, lead generation, approaching clients, and closin...

As a Software Consultant in Sales at REDVision Computer Technologies Pvt. Ltd., you will be part of a team that has been offering B2B application services since 2006, assisting organizations and Independent Financial Advisors (IFAs) in India and abroad to surpass their technological expectations. Specializing in Enterprise Resource Planning (ERP) development and maintenance, our software implementation expertise includes a range of products, starting from the Wealth Management Software ERP system. This system is currently utilized by over 4000 Certified Financial Planners (CFPs) and Mutual Fund (MF) Advisors across 450+ cities in India, providing professional advisory services to more than 5...

The role involves preparing patients for radiological procedures and ensuring patient care and safety throughout the procedure. As a Radiologic Technologist, you will be responsible for protecting patients, yourself, and staff from radiation exposure by following sound procedures that adhere to or exceed industry standards. Additionally, you will develop and process radiological film, ensuring that all equipment is well-maintained and compliant with relevant laws and regulations. A crucial aspect of the job is to promptly report any equipment malfunctions to the supervisor and to identify and file necessary reports as required. Maintaining cleanliness in the X-ray room and work environment i...

1) Developing and maintaining relationships with existing and development of new clients by understanding their needs and preferences. 2) Identifying potential customers for export. 3) Presenting products or services to potential clients, demonstrating their value and benefits. 4) Negotiating pricing terms to close best sales deals. 5) Meeting and exceeding sales targets set by the company. 6) Providing excellent customer service to ensure client satisfaction. 7) Staying informed about industry trends, competitors, and emerging market opportunities. 8) Tracking sales performance, generating reports, and analyzing data to identify areas for improvement. 9) Working with internal teams, such as...

Answer inbound calls and assist customers with their Queries/Request/Complains. Raise Request & Complaints on behalf of the customer in the CRM tool. Generate leads and educate customers about new products & their benefits. Maintain and adhere to compliance guidelines Capture problem indicators, highlight and suggest improvement Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy Maintain adequate knowledge levels on products, processes and systems used Ensure sales target are met Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus.