Guest Services Associate

As a Guest Relations Executive in the Account Management department, your role involves being the first point of contact for customer queries and managing the reception during business hours. You are expected to embody Smartworks" core values and contribute towards achieving the company's mission. Your primary responsibilities include: - Being the primary contact for customer queries - Managing reception duties during business hours - Creating a welcoming and collaborative environment for members through events and fostering relationships - Ensuring operational efficiency within the building - Assisting with move-ins, move-outs, and preparing member welcome packets - Supporting the Account Management team as directed by the Account Manager - Greeting members and visitors, scheduling tours, and sending confirmation emails To excel in this role, you should possess the following qualifications and skills: - 0-2 years of experience in the Hotel or coworking industry - Hospitality or related degrees - Ability to thrive in a fast-paced environment with keen attention to detail - Strong communication, organization, and project management skills (Note: No additional information about the company was included in the job description),