Guest Services Associate

As a Guest Services Associate at our company in Mysore, you will be responsible for managing food and beverage operations, welcoming and assisting guests, and ensuring exceptional customer service to create a positive experience. Your key responsibilities will include: - Handling guest check-ins and check-outs efficiently. - Addressing guest concerns promptly and professionally. - Providing information about hotel services and amenities. - Collaborating with team members to enhance guest satisfaction. To excel in this role, you should possess the following qualifications: - Strong skills in Guest Services, Guest Service, and Customer Service. - Proficiency in managing guest interactions with attention to detail. - Excellent verbal and written communication skills. - Ability to handle guest inquiries, requests, and complaints effectively. - Prior experience in hospitality or customer-facing roles is preferred. - Familiarity with hotel management systems and booking software is advantageous. - Capacity to work in a fast-paced environment while maintaining a friendly demeanor. We look forward to welcoming you to our team and providing you with the opportunity to contribute to our guests" positive experiences.,