Guest Services Associate

Designation: Guest Service Associate

Mini. Education Required – Bachelors or Diploma in Hospitality

Job Timings – Rotational Shifts

Working Terms:

- 9 hours Working per day

- 1 week off during weekdays

- Public Holidays & weekends will be working day

- Rotational Shift Timings

- Uniform & grooming required as per standard

Skills Required: 

- Basic knowledge of Microsoft office (Excel, Word, PPT)

- Problem-solving skills

- Can maintain calm under pressure

- Team Player

Role & responsibilities:

- Customer Delights

- Event Operations

- Handling and Coordinating High Profile Guests

- Escorting VIP Guests

- Hosting & Coordinating Events

- End to End Service to High Profile Guests

- Customer Interaction

- Game Operating & Playing

- Selling Skills

- Customer Operations Handling

Perks and benefits

- National Holiday double wages

- Compensatory offs for Public holidays 

- 24 Days paid Annual Casual Leave after probation period

- Mediclaim

- Earned wage access

- L&D

- Service rewards and recognition programs

- Incentive and perquisites

- Child education benefits