Guest Service Associate - Housekeeping

We are looking for a highly skilled and motivated Guest Service Associate to join our Housekeeping team at The Orchid. This role is suitable for candidates with 0-2 years of experience, providing an excellent opportunity to grow and develop within the organization.

• Provide exceptional guest service and ensure customer satisfaction.
• Maintain high standards of cleanliness and hygiene in guest rooms and public areas.
• Collaborate with other departments to achieve seamless service delivery.
• Handle guest complaints and resolve issues professionally.
• Participate in ongoing training and development programs to enhance skills and knowledge.
• Contribute to the overall success of the hotel by performing duties efficiently.

• Ability to work well under pressure and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to maintain high standards of cleanliness.
• Ability to lift and move heavy objects as required.
• Familiarity with hotel operations and procedures.
• Freshers are welcome to apply, with a strong willingness to learn and grow.