Posted:1 day ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

We are seeking a Guest Relations Officer to provide top-notch customer service to clients of our hotel. 

As a Guest Relations Officer, you will be responsible to manage our Front Desk Department and deliver amazing customer service to our clients. You should communicate effectively with our clients and enhance their overall stay at our hotel. 

You should be patient as you will act as a point of contact between our clients and staff. You should be able to stay calm when resolving difficult circumstances. You have to make sure the clients are satisfied with our services. 

Your main objective will be to ensure an extraordinary guest experience so that our clients enjoy their stay at our hotel. You should have a pleasing personality and should be an excellent conversation starter.

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