Guest Relation Executive

Dear Friends  We are looking for an experienced GRE for our Spa at Mumbai. Guest Relation Executive Location: Five star Hotel Spa in Mumbai - Near International Airport 👇 Job description As a Guest Relations Executive ( Female ) at our spa, you will be the face of our brand, responsible for ensuring that every guest receives exceptional service. Key Responsibilities: Guest Interaction: Greet and welcome guests in a friendly manner, making them feel comfortable and valued. Build and maintain relationships with clients, providing exceptional customer service and personalized recommendations. Service Coordination & Promotion: Assist guests in selecting services based on their needs and preferences; explain treatments and packages clearly.Actively promote spa services, packages, and retail products to existing and potential clients. Sales Targets: Meet or exceed monthly sales targets and performance metrics through effective strategies and relationship building. Follow-Up: Ensure timely follow-up with clients after services to encourage repeat business and gather feedback. Marketing Support: Collaborate with the marketing team to create promotional materials, special offers, and events to drive sales. Training and Development: Stay informed about new treatments, products, and industry trends; provide training to staff on effective selling techniques. Skills: Excellent communication and interpersonal abilities. Customer-oriented mindset with a passion for wellness. Ability to work independently and as part of a team. Basic knowledge of spa treatments and wellness practices. Job Types: Full-time, Permanent Benefits: Health insurance Performance bonus Work Experience : 1 year (Preferred) Contact : thriphala@gmail.com